Assessed healthcare needs and built comprehensive plan benefit options.Match consumers' needs with various name brand Insurance carrier products using a consumer-centric selling approach.Participated in inbound and outbound call campaigns to service prospective clientele.Called prospective clients and scheduled appointments to speak with a licensed agent.Worked independently and within a team environment to achieve sales and contact target goals daily.

Managed 196 units, including filling vacancies, fostering tenant relations, and overseeing maintenance; collected 100% ofdelinquency. Ensured on-time collection of rent and other fees from residents. Maintained record of rent payments incomputer software. Actively engaged in preparing three-day notices, filing evictions, and attending eviction court.Responded to client/tenant queries related to community and apartments. Administered maintenance, repairs, andexecution of capital improvement projects for effective management of operational facilities to retain potential tenants.● Significantly decreased delinquent accounts by efficiently overseeing collection.

*Refer potential clients to a Top Realtor in their area.*Market properties and real estate information on social media platforms to attract new clients.

*Contact tenants who are past due on rent to assist them in applying for a Covid-19 rental assistance program in New York and New Jersey.*Complete questionnaires, rental assistance program applications and submit tenant and landlord documentation online.*Keep constant communication with landlord and tenants until application process is complete.

Directed overall business operations to meet requirements of approximately 477 tenants across three property units. Responded to client/tenant queries related to community and apartments. Reviewed and presented specifications of accommodations during visit of available houses for respective clients. Employed Yardi and CoreLogic Rent Screening’s verification process to validate rental eligibility. Developed and maintained accurate records as per reporting requirements to ensure compliance with all state, local, and federal housing standards. Managed collection of funds, worth approximately $100K. while leveraging professional relationships with tenants to maintain high payment tariff. Identified and escalated potential issues to property manager for the delivery of instant solutions to meet all regulatory requirements. Administered maintenance, repairs, and execution of capital improvement projects for effective management of operational facilities to retain potential tenants. Analyzed and processed security deposit refunds and supported leasing consultants in compiling all documents of new applicants and lease contract renewals. Participated in staff meetings and Fair book seminars to acquire and share latest updates with property manager.● Successfully collected 93% of rent for 477 total units through continuous communication with tenants.● Spearheaded all phases of construction and maintenance projects, from conception to completion and ensured delivery prior to deadline and within assigned budget.● Played key role in reducing vacancy periods through comprehensive marketing and execution of business plans and tenant outreach programs in collaboration with building owners.

• Maintained connections with clients to encourage repeat business and referrals through networking, postcards and cold calling.• Accompanied buyers and sellers to their home inspections and appraisals• Continually stayed up-to-date on mortgage rates and related real estate news.• Marketed and sold property for clients by hosting open houses and advertising online and in print.• Negotiated contracts on behalf of clients• Managed contracts, negotiations and al aspects of sales to finalize purchases and exceed customer expectations• Communicated with clients to understand their property needs and preferences.• Acted as liaison between buyers and sellers to ensure positive experience for both parties• Coordinated appointments to show marketed properties.• Worked closely with clients to get appropriate loans, inspections and credit reports.

Performed multiple tasks, including greeting clients, giving walkthrough of available properties, formulating leasing contracts and delivering effective solutions to resident, while ensuring delivery of top-notch customer services. Tracked and received payments from the resident and regularly updated all information within Yardi. Assisted clients in completing documents upon completion of property visit. Ensured delivery of quick solutions by highlighting issues to property manager. Meet and greet customers, vendors, and visitors by leveraging professional and interpersonal skills. Planned and carried out various administrative tasks, such as overall client correspondence, distribution of tenant’s contract renewal notices. Suggested changes to maintenance team in execution of cleanliness/restoration requests and developed logged in Yardi.● Received acknowledgement for successfully renewing 100% of monthly lease contracts for tax credit community

Communicated with all clients via email and telephone to identify and meet client property requirements. Supervised complete functionality of company website and posted ads of properties to attract and acquire potential customers. Prepared and maintained files related to client information and offered appealing packages to first-time buyers. Developed and shared lease, sales, and offers with all involved parties. Trained new staff members on functionality of MLS system, and client management. Designed repairing schedules for all internationally owned investor properties and communicated completion date with tenant and landlord. ● Successfully rented six out of 10 investor owned units within one month.● Recognized for acquiring 85% clients through online marketing and social networking.