Responsible and accountable for leading and managing multi-site apartment property personnel and regional portfolio performance to achieve objectives. Directed property operations to achieve strategic and budget objectives. Optimize NOI. Led, directed and managed property personnel with recruiting, hiring, training and performance management. Ensured accuracy of reporting through property management software. Ensured adherence with company policies and procedures and ensured compliance with federal, state and local laws. Complete property financial analysis of operating results and report results to Senior Management monthly. Create annual budgets for assigned region. Conduct regular site visits. Collaborate with Human Resources, Development, and Accounting as needed. Wored with other company departments to ensure management acquisitions. Develop and execute marketing plans for all properties. Managed and or approve all property expenditures and invoices and ensured adherence to company expenditure policy. Monitored adherence to the accounts receivable policy monthly. Direct and supervised Team Leaders to maximize portfolio performance. Provided relief management to on-site offices as needed.

647 units. Directly supervised two Assistant Manager and five Leasing Professionals and six Service Team employee for all departments. Operated the property within the financial guidelines, i.e., the budget, established by Senior Management. Daily physical inspections of the property and directed supervision of the service, grounds and custodial personnel. Direct supervision of the office staff and bookkeeping functions. Responsible for the final interviewing/hiring all property employees under the direction of the Regional Manager. Responsible for ensuring a professional appearance and attitude at all times for all property employees. Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Company and ensured through constant supervision and review that all personnel in all departments are operating within those regulations. Responsible for the leasing of the property; insuring through supervision of the office and leasing personnel that all sales techniques and methods required by the management company are being used effectively and in a professional manner. Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner. Responsible for generating various company required reports and any additional as requested from the Corporate Management. Responsible for implementing, designing and maintaining a resident retention program, i.e., newsletter, resident referral program or social activities. Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Responsible for reporting any unusual circumstances regarding the residents or the property. Responsible for seeking educational opportunities and self-improvement for personal growth and development. Other projects and responsibilities as assigned by Management.

Provide assistance to the portfolio as directed by the Regional Vice President. Assist in training and new hire of property managers. Provide assistance in transitioning new staff members at any given community. Diligently strive to pinpoint expenses which can be reduced. Responsible for all departments adherence to budget limits. Preparation of property budgets. Identify necessary capital projects. Perform weekly physical inspection of the property and its grounds, rectifying any problems identified. Aware of competitive market conditions, maximizing rental revenues. Maintain rental schedule allowing efficient pricing and leasing of units. Responsible for resident retention programs. Hold weekly staff meetings. Clearly define and monitor goals for each staff member.

2001 – 2007 HORIZON REALTY GROUPGeneral ManagerAdminister and maintain all phases of operations of a portfolio. Specific areas of responsibility include personnel functions, community maintenance, monitoring marketing conditions, and budget control, advertising and resident relations with the primary objective of increasing the net operating income of the community. Operate the community within the financial guidelines of the budget. Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of management company.