Maria Cisneros Email and Phone Number

Providing case management for children ages 1-6 years. Follow up with state data of reported cases. Conduct home visits with families to educate on lead poisoning and provide case management services. Link families to services including medical provider.

SENIOR COUNSELOR -ETHAN PROGRAM | HOUSTON HEALTH DEPARTMENT • Assess and coordinate services to meet the individual family needs. • Maintain a monthly caseload. provide individual/family services enrolled in the Care Houston LINKS Program and referrals received from ETHAN list. Assess each family utilizing the Human Services Assessment record and follow up on referrals within time frame. • Network and advocate with internal/external partners to meet individual/family needs. • Provide services to each individual family through home visitation or telephone. • Review cases through supervision within the Human Services policY and procedures. • Provide support and review cases for Counselors through weeklyStaffing. • Documents in a timely manner in the Client Tract System.

SENIOR COUNSELOR- CARE COORDINATION TEAM | HOUSTON HEALTH DEPARTMENT• Assess and coordinate services to meet the individual family needs. • Maintain a monthly caseload and provide individual/family services enrolled in the Care Houston Connect/Link Program and referrals received from ETHAN list, Super Utilizer list, Texas Children’s Health Plan asthma patients, internal and external partners. • Assess each family utilizing the Human Services Assessment Record. • Follow Up on referrals within the Human Services Division timelines. • Network and advocate with internal/external partners to meet individual/family needs. • Provide services to each individual family through home visitation or telephone. • Review cases through supervision within the Human Services policy and procedures. • Documents in a timely manner in the Client Tract System.

HUMAN SERVICE PROGRAM MANAGER | HOUSTON HEALTH DEPARTMENT• Played a key role in the development of the Healthy Families Healthy Futures Program.• Established a policy and procedure manual for the Healthy Families Healthy Futures Program. • Established tracking tools to assist with the principles of the Healthy Families Healthy Futures program. • Provide direct supervision to the Healthy Families Healthy Futures Program staff. One Senior Counselor and three Public Health Educators. Meet with Public Health Educators on a weekly basis to provide individual professional growth, review documentation and provide feedback. Met with Senior Counselor on a quarterly basis to provide feedback on documentation of Parent Surveys (assessments). • Coordinate trainings and meetings for Healthy Families Healthy Futures Program staff according to the Healthy Families America model. • Collect and prepare monthly data for the Healthy Families Healthy Futures program to assess trends in the program flow and enter data into the Family Support Services data base. • Assessments for Spanish speaking families to determine risk/stress level for child abuse/neglect for participation in the Healthy Families Healthy Futures Program. Assessments were completed in the home. • Participate in monthly community projects, presentations and outreach activities. • Hold a key responsibility for the Sunnyside Kids Village Project Service Integration team. • Provide individual training to the Sunnyside Kids Village staff.

PUBLIC HEALTH INVESTIGATOR | HOUSTON HEALTH DEPARTMENT| MARCH 2006 TO AUGUST 2006• Provided home visiting services to first time mothers using the Growing Great Kids curriculum.• Provided resources and referrals according to need to families assigned on case load.• Participated in community projects, presentations and outreach activities.• Participated in job related trainings according to the Healthy Families America model.• Provided monthly reports on case load activities.

TEXAS WORKS ADVISOR III | TEXAS DEPARTMENT OF HEALTH AND HUMAN SERVICES COMMISSION• Interviewed and determined eligibility for the Medicaid, Temporary Assistance to Needy Families, and food stamp program in the local office and in the hospital setting within time limits set by each program. • Assessed and provided referrals to families based on need. • Prepared monthly reports for the hospital staff on clients certified for Medicaid so they could bill for services.

SOCIAL WORKER | HIDALGO COUNTY HEALTH CARE CORPORATION (NUESTRA CLINICA DEL VALLE)• Provided and tracked referrals for clients referred outside the Clinic capacity for medical services. • Established a resource manual for the Social Service department for the four clinic sites. • Participated in presentations to educate the community on the services provided by the clinics. • Prepared monthly reports for the Clinic Director.• Assisted in the election process of the Board of Directors for the Corporation. • Assisted families in the complaints/grievance process.

SOCIAL/ACTIVITY DIRECTOR | VALLEY GRANDE MANOR• Part of a team which consisted of Nurse, Dietician and Social Worker to create a care plan for each resident in the nursing home facility to meet the needs of the resident within the state guidelines. • Supervised the Activity Director and coordinated activities to meet the needs of the resident within the state guidelines. • Supervised and coordinated the Volunteer group. • Coordinated quarterly meetings with the Activity Director and Volunteer groups. • Assisted families with documents needed to admit family member into the nursing home facility.