Business Operations, Check-In Representative
CurrentPaytek- audit completed work order to the billing system and generate invoices for contractors.Remove equipment from house account status in order to clear equipment for routing to Tracy HUB.Consult with Field Operations Manager to enhance customer relations, as well as work order completion rate and send feedback to field technicians.Conduct work order audits by verifying work orders in billing system.Cash management for Field Collection; audit and post for all money collected in the field associated with work orders and prepare them for next day's bank deposits.Perform other duties as assignedCustomer Sales and Service; Interface with customers, answer questions relating to products ans services, billing, and all issues and concerns.Correct customer billing discrepancies, prepare work orders, arrange for service appointment, and ensure appropriate follow-up.Processed and applied payments to customer's accounts.Reconcile daily batches for each representative.Outbound Property Insurance Sales
