Digital Product Manager
CurrentProduct manager leading a team of engineers enhancing and maintaining a SaaS data integration product and it's integrations, with responsibility for data consumption, transfers, transformations, validations and provision to consuming systems and stakeholders. The role includes roadmap definition, user engagement and consultation, backlog management, requirements definition and testing, iterative delivery, value measurement, stakeholder management and ongoing product support. Stabilised and enhanced operational processes resulting in a material reduction in open tickets/issues and mean time to repair. Implemented features for new fees implementations ahead of target with zero post-production issues. Developed an engagement model across operational stakeholders enhancing partnerships and streamlining communications.