Support to a diverse range of activities in the family and generational house of Steinmetzstrasse according to the needs of the organisation, being my main focus the support (emotional, language, documentation) to refugees from different countries.Prepare material showing results of the organisation to funders, government and partners.Active organisation and supervision of the centre, including the LernClub, where volunteer teachers and children come together for after-school learning.

- Worked as a Specialist for a wide range of Google´s marketing solutions- Provided optimization and technical support to customers based in DACH- Helped customers drive results via their marketing campaigns through consultation, education, and support - Identified trends and solved problems facing multiple clients- Worked in an international, dynamic and team-focused environment

-Represented TMC as a liaison for Sales support activities related to product availability, quotation, order processing, product shipment, account status-Managed Open House events, ABTCP fair, providing all marketing material such as TMC portfolio, machine catalogues, site management, supporting customers on the launch of new products such as DNA MAP and paper packaging TMC innovative solution-Prepared and reported weekly Sales, Offers, Open Orders and Budget scope Analysis, invoicing and providing all financial data-Managed reports, supported customers on machinery parts after-sales, services, training, retrofitting, identifying causes of problems, assisted in resolutions, maintained an effective relationship with customers, administering all communication-Responsible for documentation and safety and security procedures; full process of importation of spare parts & machines-Monitored repairs, guarantees and maintaining inventory for spare parts-Maintained daily communications with customers as directed, to ensure resolution and proper follow-up leading to customer satisfaction-Supported Sales Managers and sales representatives during trips-Daily reviewed open orders, process orders, forms, applications and requests-Organized and prioritized workflow to meet customer timeframes while managing multiple assignments at once-Coordinated shipments through the creation of coversheets & shipping instructions-Coordinated logistics with customer designated forwarders & schedule pickups-Directed requests and unresolved issues to the designated resource-Achievements: FINAME government financing for machinery, supporting IMA Group for transitioning, TMC do BRASIL brand building and strengthening, creation of new processes.

-Worked in the Starters & Generators Division; prepared and reported market share and analysis-Provided presentations (business plans, automotive market prognosis, product roadmaps, strategic actions) to all departments, prepared business cases, updated and reported price band with information from the market;-Organized and took part in weekly meetings to discuss viability and strategies for new projects and support strategy planning for Latin America;-Direct interfaced with Controlling, Sales, Purchase, Project Management, Factory and Engineering departments.-Achievements: Developed strong relationships with managers and staff, created a cohesive and productive team, which led to the improvement of price band accuracy and strategy making. Implementing the dynamic organization of department materials.

-Monitored and reported weekly updates on product prices and costs in Latin America according to Headquarter in Chicago and Factory in Brazil. -Supported the quarterly preparation of Business Plans, updating and preparing business cases to other departments. Direct interface with Costs, Engineering and Accounts departments.

-Worked in a IFPA Rotation Trainee programme supported diverse routine of different departments: Operations, Product Management Cabotage, Product Management Deep Sea, Sales Deep Sea (Importation), Sales Cabotage, Demurrage, Publishing, Accounts Receivable & Credit, Controlling, Ship Management, Accounts Payable, Process Development, Multimodal, Insurance & Claims and Documentation. Direct contact with other offices worldwide.