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Ethereal vibes is a women run small business selling reiki infused - all natural - bath and body products.

As a Business Management Specialist:- I was responsible for providing YTD & FY financial position, ensuring and governing accuracy of financial forecasting for the year for each Program.- Secured the best commercial value for the Bank for all the external spend (New and Renewals). - Conducted monthly Forecasting meetings with the ExCo, Team leads to discuss forecast for restthe year and published monthly forecasting accuracy stats.- Was responsible for providing YTD & FY resources allocations, process changes, ensuring and governing accuracy of resources forecasting for the year for each Program.In the Vendor Management Specialist role:- I initiated and executed process improvement initiative to simplify and automate purchase request review process and create management dashboard for AD&M, Information Security, Infra support and IT Software/hardware contracts. - Reviewed 1800 PRs with a spend of >200k Euros as part of GCIO PR Review committee in Ariba resulting in cost saves of €3.6m in 2019 and €2m in 2020.- Consolidated and onboarded 26 TCS WSIDs within TDI DVMO across consuming legal entities, services and divisions.- Trained a team of 9 vendor management analysts to onboard 33 vendors as part of fast-track governance initiative. Created and managed Key Operating Procedure/ Runbook for the central function.- Managed contracts, change execution, compliance/audit profiling for strategic vendor partners.- Owned artefacts, translated audit / regulatory observations into DVMO process & drove standardization of 22 SDM controls.- Owned and managed all vendor governance related activities – preparation of monthly vendor service delivery metrics (SLA/KRI/KPI) dashboard, ensuring KPI targets are met, driving CSAT surveys, service improvement initiatives, accurate reporting of spend, saves and Minimum Revenue Commitment (MRC).

Worked with Bharti Infratel as an Assistant Manager - Circle Business Analyst reporting to the Circle Business Head. Key Responsibilities:1) Coordinate with all the departments like Sales & Marketing, Deployment, Planning, Acquisition, Legal, Quality and Operations to ensure company’s business objectives are achieved.2) Prepare various reports like FIFO tracker, Zonal and Circle Review Presentations, Tenancy Ratio Reports, Revenue Assurance Report and the like.3) To develop new formats and trackers and train all the analysts thereof.

Worked as a Senior Business Analyst within a KPO team servicing the needs of our multinational market research client (The Nielsen Company). Also, worked with Client Management team in the Pre-Sales unit, reporting to the Vice President BPO for the ERU, Telecom, LSHC, Banking, F&A, Retail, TTH and Manufacturing clusters of TCS BPO.