I specialize in supporting technical professionals throughout the DMV area in their search for the right career. I support contract, contract-to-hire, and full-time placements for skill sets ranging from technical to functional to risk and compliance positions.

I support clients in the Baltimore metro area with direct placement needs for a variety of skill sets. I support clients in many different verticals: finance, digital media/marketing, eCommerce, and retail just to name a few.

The CSA reports to the CSS and provides the highest level of customer service to external customers, as well as, corporate and field office employees. Acting as a proficient expert in the following essential job specific areas, the CSA position places an overall focus on data collection, data integrity and customer service while representing positive professionalism within all relationships. Commitment to the core values and competencies are essential to the CSA role.

 Generated interest in the apartment community through phone call and email communication with prospective residents to set appointments. Performed tours with prospective residents through community and amenities to secure leases and waitlist applications. Top Leasing Consultant in the Company for Applications Generated in April and November, second in May.  Leasing Consultant with most move-ins and most leases secured on property for 2014. Helped designed and implemented best practices for new lead management software roll out. Trained new hires from other properties on lead management system and follow up.  Designed planned and executed successful Open House to boost property occupancy in October. Wrote and executed marketing strategy, developed marketing collateral, and made take-away items for visiting prospects. Secured four leases that weekend; property total was five. Completed weekly and monthly administrative tasks, including final account statement billing, sales tracking reports, and maintenance month-end reports.

 Designed and implemented high school senior targeting strategy. Prior to targeted strategy, high school penetration consisted of less than 20 students for traditional class starts. After one year, high school penetration of traditional class starts increased to 52.  Directed first successful high school Summer Studio, doubling qualified enrollment and conversion. Coordinated faculty, staff, and marketing. Event took in 12 applications and came in $5,000 under budget. Directed corporate events at the local school, including open houses and scholarship events. Exceeded participation goals.  Managed daily staff activities within the admissions office as needed. Met monthly and quarterly admissions sales goals.

Generating interest for Art Institutes culinary, digital and art degree programs throughout assigned territory: Nashville and Southern Kentucky. Generated leads for schools within Mid-Atlantic region for internal recruiters to convert. Partnered with local school to promote open house, scholarship opportunities and workshops for high school seniors and their parents. Exceeded goals for school visits, presentations and lead generation.

 Responsible for the day-to-day operations of an almost $4 million dollar store. Total responsibility for all visual elements of store operations, including merchandising, windows, floor set moves, and sign execution. Established networking contacts to recruit sales associates to maintain, a qualified, consistent talent base. Trained fellow managers on operational procedures and assisted in monthly operational assessments. Trained new employees on policies and selling techniques. Areas of responsibility included Business Management, Operations, Human Resources and Visual Execution.