I am a pragmatic HR leader with a passion for creating a great people experience. Although my mind is analytical, I am a ‘people person’ by nature, and it is this blend of head and heart that has enabled the success I have achieved in my career. I thrive on influencing strategically while remaining operationally active, collaboratively supporting people and businesses to be the best they can be.I have worked in different countries across several industries, in MNC's, large corporates and small businesses. My style is versatile and flexible, but I always retain integrity and authentic. Leading a team gives me energy and a sense of purpose.
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Gm People And CultureFinance Now Ltd Feb 2023 - PresentAuckland, Nz -
Head Of People Business PartneringAsb Bank Aug 2021 - Jan 2023Auckland, NzI have supported a number of divisions in my time at ASB. I currently support Business and Corporate Banking, but previously have also been responsible for Risk, Finance, Business Services, and Audit & Assurance. My responsibilities entail setting and executing the people strategy for the divisions I support, with circa 1,300 FTE, and partnering with the EGM’s on all people related matters. I am part of the Lead Teams for these Divisions.Key initiatives to date have included:• Changing the operating model and structures for both the Rural and the Small Business teams across the country, to improve our distribution model and provide better customer experiences.• Redesigning the middle office for Corporate and Business Banking, to provide better support to the frontline and work in a more agile manner• Working towards the creation of high-performing lead teams for Corporate and Business Banking Lead Teams, including the creation of the team’s purpose and Golden Circle (Simon Sinek’s Start With The Why) and various related workshops• Developing my own team both professionally and as a high performing team• Supporting my divisions through Covid19 and moving to hybrid ways of working, and implementing strategies to support team members wellbeing through this time• Ensuring compliance with regulatory changes that impact the business, especially the frontline roles• Leading a change in the remuneration model removing incentive pay from most team members• Planning and delivering through my team all cyclic HR processes such as talent management, succession planning, performance and remuneration reviews -
Head Of People & CultureAsb Bank Oct 2019 - Aug 2021Auckland, NzChange in role title to Head of People Business Partnering in 2021, but the essence of the role and responsibilities remain the same, as set out under current role.An aspect of this role entailed setting up some teams to work in an agile manner, creating a Tribe and a number of Practices within my portfolio. -
Hr Business PartnerGoodman Fielder Dec 2017 - Sep 2019Macquarie Park, New South Wales, AuIn my BAU role as HR Business Partner, I was responsible for providing support to the Finance, Marketing and R&D teams. This encompassed:• Leading the cyclic HR processes within my client groups;• Due to a change in shareholders we shifted to a new Aspiration for the business, which entailed being the HR lead with my teams to review structures and workstreams to ensure alignment with the revised Aspiration, and integrating to the new shareholders ways of working;• Mentoring and coaching of business leaders and teams to drive performance;• As part of the HR Lead Team, planning and delivering key HR initiatives to support the business through integration and alignment. -
Acting Head Of Hr NzGoodman Fielder Aug 2018 - Nov 2018Macquarie Park, New South Wales, AuAs Acting Head of HR covering parental leave, I was responsible for leading the NZ HR team of 10 (HR BP’s and HR Operations), and representing HR on the NZ Lead team. Besides BAU HR, key responsibilities over the period of cover included:• Co-ordinating the People stream on a $37M Supply Chain Transformation Project; • Co-ordinating a headcount review of the NZ business requested by Group, and implementing required reduction of headcount. -
People Experience PartnerThe Warehouse Group May 2017 - Dec 2017Auckland, Auckland, NzFollowing a restructure and becoming a People Experience Partner, my role was to provide support to all brands across The Warehouse Group on the following aspects:• Complex and escalated Employment Relations issues• Project work, including restructures; investigating the feasibility of using existing team members for customer deliveries; inclusion and belonging initiatives such as Rainbow Tick accreditation; overseeing the engagement survey coordination; launching a new group wide standard employment agreement across all brands. -
Regional People Support Business PartnerThe Warehouse Ltd Jul 2013 - May 2017North Shore City, Auckland, NzAs a People Support Business Partner, I worked closely with a Regional Manager providing support to 9 stores and over 800 team members, and the Marketing and Store Development functions. My role included:• Creating and driving a performance culture of excellence within the region• Creating and driving the People Strategy for the region and Marketing• Providing advice on Employment Relations issues including disciplinaries, PG’s and mediations, as well as restructures. This included union liaison• Talent management, succession planning and workforce planning for the region• Coaching the Regional Manager, Store Managers, and Marketing lead team • Mentoring and supporting a Business Partner in another region• Ensuring corporate programmes are implemented within the region, including shifting to agile ways of working• Driving engagement regionally and in Marketing• HR representative on a cross-functional team responsible for planning and delivering a “Store of the Future” -
Human Resources / Business Development ManagerIcl Chartered Accountants Jul 2012 - Jun 2013ICL Chartered Accountants is a leading provincial accounting and business advisory firm.Responsible for:- Implementing and driving a performance management system- Deriving individual KPI's based on organisation KPI's- Managing and processing payroll- ER matters- Recruitment and selection- Talent management and succession planning- Remuneration- Staff communication and involvement- Training and development- Organisational development- Implemented a recognition programme and EAP- HR Consulting to clients- Business Development
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Senior Hr AdvisorPostie Plus Group Ltd (Ppgl) Aug 2009 - Sep 2010NzProviding HR support and advice to over 800 staff and 100 stores across the country -
Sabbatical To Study MbaUniv Of Stellenbosch 2006 - 2008
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Hr Relationship ManagerStandard Chartered Bank Jun 2004 - Dec 2005London, England, GbHR Relationship Manager for South African Consumer Banking operation- BAU HR management- Integration of policies and procedures- Employee engagement -
Hr ManagerOld Mutual Mar 2002 - Nov 2003Johannesburg, Gauteng, ZaHR Manager for Private Wealth management, a business unit providing financial advice to high net worth individuals -
Recruitment ConsultantThe Personnel Concept 1998 - 2001Specialist financial recruitment
Maria Coupland Education Details
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Stellenbosch UniversityMba -
Rand Afrikaans UniversityMasters Dip In Hr Management -
University Of The WitwatersrandLlb -
University Of The WitwatersrandBa -
Stellenbosch Business SchoolMaster Of Business Administration - Mba
Frequently Asked Questions about Maria Coupland
What company does Maria Coupland work for?
Maria Coupland works for Finance Now Ltd
What is Maria Coupland's role at the current company?
Maria Coupland's current role is General Manager People and Culture.
What schools did Maria Coupland attend?
Maria Coupland attended Stellenbosch University, Rand Afrikaans University, University Of The Witwatersrand, University Of The Witwatersrand, Stellenbosch Business School.
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