Senior Quality Assurance Manager
CurrentIn my role at Biolase Technologies, I lead quality assurance and regulatory compliance efforts within the medical device manufacturing sector. Key responsibilities and accomplishments include: Audit and Compliance Management: Prepared the company for annual MDCERT audits, addressing non conformances as Deputy Management Representative. Conducted Management Reviews, Internal Audits, and Monthly Failures Reports, enhancing quality monitoring. Internal Operations Oversight: Streamlined internal audits, managed document control and calibration processes, and ensured compliance through accurate document management. Reviewed and approved Engineering Change Orders (ECOs) and maintained archival processes. Quality Control Supervision: Oversaw regulatory compliance, standardized GMP programs, and implemented electronic document management systems. Developed test tools to ensure adherence to quality standards. Complaint Management: Managed complaints efficiently by reviewing files, conducting root-cause analysis, and generating trend reports. Coordinated with cross-functional teams for comprehensive complaint data and timely resolution. RMA/RO and NCMR Management: Improved RMA processing and managed inventory accuracy. Issued NCMRs, handled transactions, and collaborated with suppliers for evaluation and root-cause analysis. Training and Inspection: Verified training compliance, conducted tests for laser systems, and supported quality needs through final reviews of Device History Records (DHRs). Ensured meticulous inspection processes for incoming raw material, in-process, and final inspections.My role at Biolase Technologies has allowed me to leverage my extensive experience in quality assurance and regulatory compliance, driving continuous improvement and operational excellence to ensure the highest standards of product quality and efficiency.