Maria Deen

Maria Deen Email and Phone Number

Civil Servant @ UK Civil Service
London, England, GB
Maria Deen's Location
Ilford, England, United Kingdom, United Kingdom
Maria Deen's Contact Details

Maria Deen work email

Maria Deen personal email

n/a

Maria Deen phone numbers

About Maria Deen

As a highly organised and performance-driven professional, after reviewing my profile, you will note that I have a breadth of expertise in directing operations and personnel to achieve targets with keen focus on advancing corporate mission and vision.Hi, it is nice to e-meet you! I have always shown my passion for streamlining processes, driving efficiency, and providing effective solutions to optimize business/revenue growth.Throughout my career, I have believed that collaboration is the key to success. For this reason, I have continually focused on nurturing professional relationships at all levels with keen attention to process detail. A strong focus on empowering teams to excel in fast-paced, highly demanding environments is evident throughout my career. I possess an innovative leadership style; expert at managing and influencing teams to ensure high-performance levels. Additionally, you will appreciate someone on your team who is adept at understanding complex business landscapes, analysing challenges, and developing lasting solutions in order to reduce risk, drive operational excellence, and positively impact the bottom line. Some core areas where I really excel at include:- Business Development & Growth- Strategic Planning & Execution- CRM (Client Relationship Management)- Team Leadership & Training- Issue Identification & Resolution- Contract Management & Negotiation- Reporting & Documentation- Process Improvement- Audit Management- MS Office SuiteTalking further about my expertise, I like to think of myself as a ‘jack of all trades’. I am willing to bring a range of skills to the new challenge, including making high-impact decisions alongside C-Suite. I am passionate about solving problems and making organisations purposeful and efficient. During this day and age, it is quite important that we focus on these types of skills which come quite handy during a remote working environment.If my profile has interested you in the slightest, feel free to drop me a private message here, shoot me an email, or give me a call.

Maria Deen's Current Company Details
UK Civil Service

Uk Civil Service

View
Civil Servant
London, England, GB
Website:
gov.uk
Employees:
2036
Maria Deen Work Experience Details
  • Uk Civil Service
    Civil Servant
    Uk Civil Service
    London, England, Gb
  • Icarus Recruitment
    Operations Manager
    Icarus Recruitment Nov 2022 - Present
    London, England, United Kingdom
  • Visa Made Simple
    Manager Of Operations
    Visa Made Simple Jan 2020 - Present
    London, England, United Kingdom
    In my most recent role, I have created new positions across various departments by securing funding with keen focus on promoting business growth. I have performed multiple activities, such as creating budgets and targets, developing management reports for directors and investors, overseeing CRM, spearheading cash flow management, and setting KPIs for multiple departments. I have ensured savings and cost efficiencies by negotiating agreements with various institutions. I have also directed credit control and invoicing functions. The key achievements for this role have been:- Gained in-depth knowledge of other immigration processes along with Schengen.- Optimized business growth to generate more income by taking 2 clients a week to minimum of 12 clients per day.
  • Day Webster Limited
    Manager- On Call
    Day Webster Limited Jan 2019 - Jan 2020
    During this tenure, I have streamlined workflow by overseeing and recruiting staff. I have delivered formal weekly, monthly, and quarterly reports for existing clients and stakeholders on service delivery. I have also enhanced service provision by analysing data/trends. In this role, I have engaged in supplier management meetings to ensure subcontractors are meeting contract obligations. I have carried out various activities, including providing training for in-house systems and processes, ensuring compliance with SLAs for agency staff, and identifying and resolving various issues to fulfil requirements. I have managed projects of agency staffing solutions for NHS clients.The key achievements for this role have been:- Grew Out of hours team from 6 to 12 with keen focus on ensuring high levels of performance.- Increased bookings and placements by up to 112%.- Directed department comprising 20+ staff, including 24/7 call centre service during out-of-hours.
  • Day Webster Limited
    Team Lead
    Day Webster Limited Aug 2018 - Jan 2020
    Loughton
  • Vfs Global
    Operations Manager
    Vfs Global Feb 2016 - Jul 2018
    London, United Kingdom
    In this role, I have managed projects of new centres nationwide and relocations. I have provided analysis of divisional performance, identified areas for improvement/missed opportunities, and proposed effective recommendations for process improvement. I have also created formal quarterly reports for existing clients on service delivery. I have optimized business growth by orchestrating networking events, travelling to various diplomatic missions to deliver sales presentations, identifying cross-selling opportunities for existing clients, and preparing sales pitches. I have maintained high-performance levels by setting staff KPIs. I have streamlined workflow by collaborating with support functions. I have provided compliance and conformity to ISO accreditation across all centres. The key achievements for this role have been:- Spearheaded 4 visa centres across UK comprising 50+ staff including 5 Deputy managers.- Went from managing 2 diplomatic missions to 13.- Designed and implemented bespoke in-house systems and new appointment systems for the missions by engaging with software developers.
  • Vfs Global
    Assistant Manager Operations
    Vfs Global Aug 2009 - Feb 2016
    London, United Kingdom
  • Vfs Global
    Submission Officer
    Vfs Global Aug 2008 - Aug 2009
    London, United Kingdom

Maria Deen Skills

Team Management Management Operations Management Customer Service Training Microsoft Excel Team Leadership Recruiting Customer Satisfaction Leadership Microsoft Office Microsoft Word Process Improvement Change Management Performance Management Crm Vendor Management Embassies Visas Outsourcing Employee Engagement Service Delivery Teamwork Project Management Business Development

Maria Deen Education Details

Frequently Asked Questions about Maria Deen

What company does Maria Deen work for?

Maria Deen works for Uk Civil Service

What is Maria Deen's role at the current company?

Maria Deen's current role is Civil Servant.

What is Maria Deen's email address?

Maria Deen's email address is ma****@****bal.com

What is Maria Deen's direct phone number?

Maria Deen's direct phone number is +4479847*****

What schools did Maria Deen attend?

Maria Deen attended The Open University.

What skills is Maria Deen known for?

Maria Deen has skills like Team Management, Management, Operations Management, Customer Service, Training, Microsoft Excel, Team Leadership, Recruiting, Customer Satisfaction, Leadership, Microsoft Office, Microsoft Word.

Who are Maria Deen's colleagues?

Maria Deen's colleagues are Shona Martin, Blackdog Armstrong, Alex Stevenson, Eileen Akinosho, Andy Moody, David Wathey, Tshepo Mashego.

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