Maria E Gonzalez Email & Phone Number

As the Leasing Coordinator I maintain and manage the company's inventory of over 1500 apartments, spreading across several major market areas, including NYC, Boston, California, London, and Europe.I have worked closely to emerge Furnished Quarters to new markets, collaborating with high level teams to develop our growing portfolio. Instrumental in building 3 new markets, and growing current markets, which on average added over 250 luxury, serviced apartment homes to our vast inventory, each year. I successfully expanded the leasing department through training and development, while continuing to create greater efficiency within the routine work flows.Key objectives include: analyzing market trends; detail rent expense and revenue reports monthly and annually to meet budgets and financial goals; establish and sustain positive, long term partnerships with property managers and corporate executives within major management companies; reconcile and account for timely, accurate monthly rent payments to over 100 landlords; thoroughly review and decipher many different formats of lease contracts for individual apartments; integrate new properties in company database which allows all other departments to perform their duties; manage and negotiate lease renewals terms; handle insurance needs and claims.

Stamford, Ct

Park Square West is a high rise, luxury property of 143 apartments. The property is part of CHFA's LIHTC portfolio, and operated an owner sponsored corporate housing program. As assistant to the manager I directed operational teams which included the maintenance, concierge and weekend leasing staff.As the leasing consultant I maintained a 95% or more occupancy rate throughout my employment, boasting a 98% or more occupancy rate most months. I also sustained an average monthly renewal rate of 85%, some months achieving 100% renewal. I confirmed rents were received on time and ensured any outstanding balances were 3% or less, each month. As the assistant property manager I handled all essential operations of the property, coordinated building and apartment maintenance, and also resident relations.Responsibilities included:Touring vacant apartments to clients;Process rental applications;Create lease documents;Coordinate apartment turnover and resident moving;Enter all resident account billing and charges to skyline;Maintain property and apartments to company's luxury standards;Worked with building system vendors regularly;Report and follow up on maintenance requests; Answer all resident inquiries;Distribute and negotiate renewal offers;Deposit rents paid;Write up and distribute resident correspondence;Initiate evictions proceedings;Account for deposit refunds; Ensure building maintenance needs are met and certifications were current;Perform move in certifications for tax credit rentals;Conducted annul recertifications;Work with city and state guidelines/limits when qualifying for low income households;Responsible for the decor and visual presentation, inventory and quality of corporate rentals;Updated and calculate net profit for corporate housing program;Interviewed and delegated work to concierge, maintenance and weekend leasing staff;Created company work guidelines for teams managed beneath me.

Riverside, Ct

SJS Corporation was a boutique financial advisory firm, specializing in estate planning for very high-end clients, consisting of managing directors, CEOs and owners of top banks and companies. I worked directly with the CEO/President.I overlooked and managed all new business, and service cases. I followed through with clients from the beginning to end of account opening procedures. I recorded necessary information for applications and forms. I maintained a strictly organized record and backup of all information. I compiled, distributed, and processed all sales/ account opening documents related to various types of estate planning accounts, such as life insurance, annuities, managed accounts, etc - I was responsible for knowing all the different procedures and rules for opening any of these account types.In my customer service role I processed a wide array of requests for clients.Most common were request for funds, account transfers, supporting documents, and policy changes. In addition to account opening procedures and customer service I was also responsible of maintaining and balancing the cash flow and commissions for the company and each individual advisor. I had to be sure that each account opened was paid for by reconciling the cash flow spread sheet. On a daily, monthly and quarterly basis I adhered to FINRA compliance regulations which included updating and sharing the compliance records for the company to the broker dealer. Items that fell under my direct supervision consisted of, but were not limited to, securities blotter, gift and gratuities logs, client broker-dealer employee lists with appropriate consent letters. I acted as the primary liason for clients. Any calls, questions, concerns, or requests came through me first and I was to handle and resolve most any inquiry prior to directing a client to the advisor. I acted as office administrator by setting up and managing appointments, keeping the advisors calendars, etc.

Analyze customers banking situations then recommend products and solutions in order to meet their goalsWork alongside other bankers to meet quarterly goals and deadlinesPrimary client liaison for our banking customersPrioritize and organize my time to complete daily tasks and projectsPresent to clients important changes or new enhancements to their accountsStay up to date on the constantly changing banking industry and in new regulationsDeepen and retain customer relationships as well as acquire new customersFollow up with customers after meeting with them to ensure their needs were fully met and to deliver superb customer service

Greater New York City Area

Learned the sales process beginning to end, from generating leads to closing deals.Actually managed different types of leads for my supervisor, grouped into categories. Brainstormed with my supervisor Amy for different categories which could benefit from the service offered. Managed the accounts that owed payments, and contacted those clients who needed an extra reminder. Also updated the list of clients per state and based on their code name. Learned the service the company provided thoroughly and put together the company's white pages which was used to prospect new business. Also kept close comparison of competing services in order to ensure the company maintained the best competitive edge.

Bachelor'S Of Science, Marketing And International Business

Activities and Societies: Marketing Club Freshman, Sophomore and Junior years Dean's List Sophomore and Junior yearsCompleted.

Management Training, International Relations

Activities and Societies: Courses included: Business operations, negotiation and sales, foreign affairs, global marketing.Lived.

Honors/Regents High School/Secondary Diploma Program

Education record