Maria Elena Lora Email and Phone Number

At BioGenX Research I oversee all aspects of clinical research from the PI, Sub I's, Study Coordinators, Marketing and Outreach representatives. I ensure all staff are following our SOP's and ensuring all studies are being done per protocol.I ensure all training are up to date and that all staff are aware of any changes in regulations regarding research that pertain to the therapeutic areas we are involved with. I do contracts and budgets negotiations as well as apply for new studies throughout the year.

Covered cases, maintained and acquired new accounts to meet company’s sales goal.• Selling HNM surgical hardware and injectables including: screws, plates, instruments, anchors, staples and biologics to hospitals and surgery centers.• Attend surgeries and assist physicians with their knowledge on the products and product’s characteristics.• Develop new sales accounts in the territory.• Strategically plan the week, month and quarter to meet company’s revenue goal.• Manage, maintain and grow existing sales accounts.• Serve as liaisons between customers and company’s management.• Educate through cadaver and sawbone lab, case coverage and in-service at hospitals and surgery centers.

Ensures delivery of superior customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point ofcustomer contact for general inquires such as pricing, products, scheduling, etc. Builds and maintains business relationship with clients by providing prompt and accurate service to promote customer loyalty. Handling allograft orders demands a great deal of attention, detail orientation and management of time to ensure that allografts reach the desired destination. The Product Service Specialist also prepares order confirmations and reports the completion of orders as requested by the customers of the Tissue Bank.

Performed a variety of functions in support of the finance department including creating and processing claims, invoices, gathering proof of delivery and uploading information accurately in the system.* Research and resolves discrepancies on claims* Assist account receivables team members as needed to meet department deadlines* Perform other duties as may be assigned* Process invoices in a timely manner, matching them with the related purchase order and goods receipt Verify that transactions comply with company policies and procedures

Medical reviewer analyzing each individual medical record to check for missing documentation and for any compliance issue. Check for physician's notes that show any evidence of patient neglect or abuse and verify that the correct member of staff has signed all paperwork. Duties also include identifying problems with records and implementing corrective action plan with medical staff.• Achieves 100% of department and organization goals/objectives• Conduct administrative review functions and comprehensive data collection related to Medicare Risk Adjustment • Manage medical charts from Physician Practices for Medicare segment• Retrieved daily assignment from Scheduling date base

Administrative tasks required to keep a medical practice running smoothly, focused on the business aspects of operating a medical office with duties that included ordering supplies, hiring staff and budgeting. Worked with Medicaid and private insurances for reimbursement, referrals and insurance verification.• Understanding the financial background of the office, creating budgets and ordering necessary supplies• Marketing and handling public relations• Human resources role including hiring and training staff• Created standard operating procedures

Provided leadership for all Student Affairs activities. Responsible for oversight and attainment of objectives for student retention, satisfaction, graduate placement, effective handling of student complaints, orientation and other key processes. Develop and execute short-term and long-term Student Affairs strategies to ensure the campus growth and profitability objectives are met.• International marketing to grow student registrations• 100% to goal of student placement• 100% of compliance in accordance with all local, state and federal regulations along with the company’s policies and procedures

Assistant to the Chief Academic Officer providing leadership for all Student Affairs activities. Responsible for oversight and attainment of objectives for student retention, satisfaction, graduate placement, effective handling of student complaints, orientation and other key processes. Develop and execute short-term and long-term Student Affairs strategies to ensure the campus growth and profitability objectives are met.• Provided ongoing service and problem solving• Results oriented with a proven track record • Self-starter with a demonstrated initiative and ability to lead

Performed a variety of tasks with a degree of creativity. Responsible for working with patients to insure the Health Center receives maximum payment for all services rendered while assisting the patient with any and all avenues of financial assistance available to them.• 110% to goal of account receivable• Developed patient payment plans and follow up on delinquent accounts