Maria Eriksson

Maria Eriksson Email and Phone Number

Sales | Customer Service | Business development | Leadership @ Billerud
Maria Eriksson's Location
Stockholm, Stockholm County, Sweden, Sweden
Maria Eriksson's Contact Details

Maria Eriksson work email

Maria Eriksson personal email

n/a

Maria Eriksson phone numbers

About Maria Eriksson

Maria Eriksson is a Sales | Customer Service | Business development | Leadership at Billerud. She possess expertise in change management, leadership, management, strategy, coaching and 13 more skills. She is proficient in Engelska. Colleagues describe her as "I've had the pleasure of working with Maria for several years as a peer within the Nordic commercial Team at adidas Nordics. I know only Maria as a hardworking an loyal co-worker, who in any way possible strive to do her outmost to contribute to the success of the full team. Maria is appreciated and well respected amongst customers, and has an important skill to understand not only processes within operations and customer service, but also how these benefit the customers creating win/win for both parties. Maria is in my eyes a calm and empathic leader, who invests very much into her team, and the individual. She operates with high level of integrity and in periods of either tail- or head-wind, she strives to get the full team together to succeed as one. " and "I hired Maria to lead the Swedish customer service team. Maria is having a lot of experience within the coaching of sales persons from former companies which we could gain from at adidas. During the time she was reporting to me we changed a lot in the customer service department and Maria was one of the persons who took a lot of responsibility in different projects. Maria is excellent with customers always striving to be as service minded and correct as possible without promising too much. After I left to other position internally Maria took over the Nordic reponsibility and are today driving an department with 32 employees within 7 different functions, a pretty complex role. She is involved in the global excellence program and are function not only as a brilliant manager but also as a project leader for the excellence program within customer service in the nordics. It was a pleasure working with Maria and I would hire her immediately for sales, logistics/operations or service functions on a managerial level."

Maria Eriksson's Current Company Details
Billerud

Billerud

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Sales | Customer Service | Business development | Leadership
Maria Eriksson Work Experience Details
  • Billerud
    Senior Customer Service Director
    Billerud Feb 2024 - Present
  • Mars
    Sales Manager Nordic - Psr Field Sales / Royal Canin
    Mars Mar 2022 - Feb 2024
  • One Mars Nordics (Mars Nordics, Royal Canin)
    Sales Manager - Sweden And Finland
    One Mars Nordics (Mars Nordics, Royal Canin) Sep 2017 - Mar 2022
    Stockholm, Sverige
    In my role as Sales Manager I am managing the Special Pet Trade (SPT) field sales team, consisting of 11 direct reports in Sweden and Finland. Responsible for leading the team and of creating an environment with high engagement and achievements, in line with Royal Canin values and principles. Focus on sales targets, profit, development, training, coaching and KPIs for my team.Part of Nordic Sales & Marketing Management team for the Specialized Pet Trade Channel.Performance Highlights: Nominated to One Mars Nordics, Make the Difference 2018 for People leadership. Award as Great Line Manager of the Year 2018.
  • Botkyrkabyggen
    Head Of Customer Service
    Botkyrkabyggen Mar 2017 - Aug 2017
    Tumba, Stockholms Län, Sverige
    Responsible for three customer service offices consisting of 18 direct reports in the real estate industry.
  • Adidas Group
    Director Customer Service - Nordic
    Adidas Group Aug 2015 - Mar 2017
    Stockholm, Sweden
    Responsible for the Customer Service organization in the Nordic region. Working mainly with the overall strategy in order to establish the most effective and efficient framework for the organisation, strong focus on digitalisation and the development of the team. Areas of responsibility: • Interaction Center - inbound and outbound calls / emails• Web order and web services portal • Back office - maintenance of order book and deliveries• EDI development • Returns and claim services • Sales Support - support for the internal sales force and distributors• Internal trainings in customer service and sales
  • Adidas
    Head Of Customer Service - Nordics
    Adidas Apr 2004 - Sep 2015
    Stockholm, Sweden
    Heading up the Customer service departments in the Nordic and Baltic countries with customer service managers located one in each country.In total 40 persons reported direct or indirect to me with functions like: backoffice, callcenter, sales support, customer claims, customer returns.Reported into Senior Sales Director for the Nordics.
  • Flexpoolen Svenska Ab
    Sales And Hr Manager
    Flexpoolen Svenska Ab Sep 2002 - Mar 2004
    Stockholm, Sweden
    Contractors in recruitment and temporary staffing, where I was one of the founders. Work as a Sales and Staff Manager. We grew from four to eight people during my time with the company. I was responsible for all sales to new clients, business development and HR-related tasks.
  • Effnet Ab
    Key Account Manager / Sales Manager
    Effnet Ab Oct 2000 - Jun 2002
    Stockholm, Sweden
    Wkit Security (Effnet AB), an IT company working with security-related services and products. Responsible for sales and marketing budgets, the internal salesforce and external distributors as well as sales reports and strategies. Reported directly to the CEO, and was a member of senior management.
  • Effnet Ab
    Key Account Manager
    Effnet Ab Mar 1999 - Oct 2000
    Stockholm, Sweden
    IT company that develops technology for IP networking. I was employed at Effnet AB primarily with a view to increasing the activity of three Key Account Managers and two Channel Managers.
  • Master Office Ab
    Field Sales Representative
    Master Office Ab 1997 - 1999
    Stockholm, Sweden
    Field Sales Representative at Master Office AB, where I sold and marketed digital printing machines.
  • Various Positions In Healthcare
    Assistant Nurse, Nurse, Psychiatric Nurse
    Various Positions In Healthcare 1988 - 1997
  • Salong Chick
    Ceo And Hr Manager (Owner)
    Salong Chick 1985 - 1987

Maria Eriksson Skills

Change Management Leadership Management Strategy Coaching Teambuilding Recruiting Sales Management Sporting Goods Business Business Strategy Team Leadership Business Development Retail B2b Customer Service Management Strategiska Partnerskap Storkundutveckling

Maria Eriksson Education Details

  • Kärrtorps Gymnasium
    Kärrtorps Gymnasium
    Sales And Marketing
  • Gubbängens Gymnasium
    Gubbängens Gymnasium
    Healthcare Education
  • Robertsviksskolans Gymnasium
    Robertsviksskolans Gymnasium
    Hairdressing

Frequently Asked Questions about Maria Eriksson

What company does Maria Eriksson work for?

Maria Eriksson works for Billerud

What is Maria Eriksson's role at the current company?

Maria Eriksson's current role is Sales | Customer Service | Business development | Leadership.

What is Maria Eriksson's email address?

Maria Eriksson's email address is ma****@****oup.com

What is Maria Eriksson's direct phone number?

Maria Eriksson's direct phone number is (+49)-913*****

What schools did Maria Eriksson attend?

Maria Eriksson attended Högskolan I Gävle, Kärrtorps Gymnasium, Gubbängens Gymnasium, Robertsviksskolans Gymnasium.

What skills is Maria Eriksson known for?

Maria Eriksson has skills like Change Management, Leadership, Management, Strategy, Coaching, Teambuilding, Recruiting, Sales Management, Sporting Goods, Business, Business Strategy, Team Leadership.

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