Maria Facchini Miozzo Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

As a Senior Product Manager in the Fintech sector focused on default clients, I am tasked with defining strategies and roadmaps to identify opportunities for generating business results. My responsibilities extend to conducting ongoing discovery processes and collaborating with Engineering, Design, and Data Science squads in the development of solutions. This involves the implementation of a predictive model for customer default profiling through consultation with credit bureaus. The outcomes include 50% reduction in the inventory of judicial processes related to advanced default cases, directly impacting the profit and loss statement. Additionally, there has been a commendable 60% increase in the productivity of operational teams.

São Paulo, Brasil

As a Product Manager overseeing corporate products within QuintoAndar's back office, my primary focus is on enhancing internal process scalability. My responsibilities include spearheading discovery processes in various business areas to pinpoint opportunities and address bottlenecks, employing methodologies like service blueprints and qualitative interviews. I prioritize these opportunities and delineate the product roadmap, actively participating in the collaborative development of Minimum Viable Products (MVPs) to effectively tackle critical challenges. The outcomes of these efforts have been significant, including the implementation of a new solution for performance cycles and feedback. Additionally, there was the assessment and selection of a new HR System.

Facilitator in workshops and training on agile methodologies.

Jaguariúna, São Paulo, Brazil

As the Product Manager for the corporate volunteer program's digital platform, I collaborate with a multidisciplinary squad, utilizing the Kanban method. My role involves managing and prioritizing the product backlog, building and monitoring Objectives and Key Results (OKRs), and developing the product roadmap while effectively managing stakeholders. I take the lead in discovery processes, fostering the development of new hypotheses, overseeing tests, and conducting in-depth data analysis of product metrics. Simultaneously, I contribute to the professional development of team members by training and guiding an intern in her career as a designer. In group meetings and one-on-one sessions, I mentor peers on product knowledge. Noteworthy results include the platform achieving an impressive NPS of +84, a technical quality index of 92%, and the successful hiring of the intern as a full-fledged designer.

Jaguariúna

As the overseer of fiscal projects and legal compliance, I manage the implementation of initiatives such as SPEDs, alongside improvement projects that significantly impact sales and logistics processes. I coordinate with technical teams, suppliers, and stakeholders across various systems and business areas to ensure seamless delivery synergy and end-to-end homologation processes with a focus on quality. Additionally, I play a key role in training and developing interns pursuing careers in technology project management. The noteworthy results of these efforts include the successful delivery of all projects, resulting in savings exceeding 20 million reais. Furthermore, the intern's performance leaded to his effective hire.

Jaguariúna

Guiding discovery processes and meticulously mapping user journeys and operational processes within breweries to uncover opportunities for operational efficiency, I spearheaded the piloting of Minimum Viable Products (MVPs) to generate valuable insights. My responsibilities included overseeing the initiative to monitor the efficiency of production line machines, identifying bottlenecks caused by operators, and swiftly optimizing line efficiency. The tangible outcome of these efforts was an approximately 5% increase in overall production line efficiency.

Master Of Business Administration - Mba, Information Technology

Industrial Engineering Undergraduate

Bsc Manufacturing Engineering