Maria Figueroa Email and Phone Number

•Oversaw and managed the operations for the company’s private clothing brand, Thermajohn, Thermajane and Bodtek on multiple ecommerce platforms, including Amazon Seller Central, Shopify, GeekSeller, ShipStation, Gorgias and Walmart Seller Center.•Main tasks focused on item creation, product listing updates, order fulfillments, customer returns, reverse logistics, customer service, quality inspection of returned items, restocking procedures, inventory reconciliation, processing refunds and exchanges, identifying reasons for returns, collaboration with customer support and warehouse teams.•Served as an Office Manager, addressing company requests for administrative and clerical support, managing office supplies, coordinating maintenance needs, welcoming guests, and acting as the primary liaison with cleaning personnel and contractual employees.•Managed the in office inventory of customer returns, product recalls, repacked products and donations.• Logistics department’s support in making shipping labels, product barcodes, and setting up shipments to 3rd party logistics and warehouses. Well versed in WMS.•Oversaw the marketing department’s influencer and creator connections product requests and fulfillments.•Created editing support in providing weekly customer engagement photos for the marketing department.•Editing and publishing blogs for Thermajohn.com and Thermajane.com.•Assisted in Advertising and Marketing: Amazon A+ Content, Campaigns, Customer Engagements, Blog Posts, updating product listing information and pictures.

•Frontliner in the admissions office, typing various correspondence, reports, articles, greeting and directing visitors, answering telephones, taking messages, scheduling appointments/meetings, maintaining department files, record keeping, student record filing, taking meeting minutes, keeping inventory and ordering supplies for the department.•Performed diversified clerical duties related to the operational needs of the department.•Managed monthly printing office inventory reports.•Assigned in canteen related concerns eg. monitoring and updating concessionaires.•Support in other central administration office departments including the accounting, purchasing, campus operations, and registrar’s office as needed.

•Administered basic and customized tests, conducted reference checks and company orientation•Attended job fairs and other events to expand resources, conducted 1st level interviews, and used online portals for candidate sourcing.

•Assigned under the Women and Children Protection Unit and Forensic Services Unit.•Administered and assessed IQ and personality tests, conducted counseling, instituted patient programs and activities.