Ensure same day shipment of service spares to Field Service Engineers by accepting orders by the telephone, email or voicemail.Ensure the requested delivery is achievable and the field service engineers are aware of the approximate delivery costs. Enabling the FSE to make the right judgements of desired transport service.Perform special order handling services such as, coordinating parts requirements for across borders, tool ordering and placing orders outside the SAP… Show more Ensure same day shipment of service spares to Field Service Engineers by accepting orders by the telephone, email or voicemail.Ensure the requested delivery is achievable and the field service engineers are aware of the approximate delivery costs. Enabling the FSE to make the right judgements of desired transport service.Perform special order handling services such as, coordinating parts requirements for across borders, tool ordering and placing orders outside the SAP computer system. Place free of charge service replacement material Orders.Resolve order placement issues by working with in-house partnersPerform order follow-up activity such as managing aging orders, communication of expected delivery, and miss-shipment resolution. Analyse and resolve complex problems resulting from failure to follow procedures or errors resulting from shipping or picking.Investigate and resolve inventory discrepancies for the service organisation. Show less

Provide key support to sales which includes order processing, handling customer enquiries. Coordinating correct dispatch of samples and orders for European and Export customers. Arranging import of materials from USA.Setting up new customers in the system and payment terms.Checking of credit limits/payment terms to schedule orders for production. Liaising with the stock supply team to ensure correct stock is booked in the system. Ensuring shipments are being sent on correct… Show more Provide key support to sales which includes order processing, handling customer enquiries. Coordinating correct dispatch of samples and orders for European and Export customers. Arranging import of materials from USA.Setting up new customers in the system and payment terms.Checking of credit limits/payment terms to schedule orders for production. Liaising with the stock supply team to ensure correct stock is booked in the system. Ensuring shipments are being sent on correct dates.Deal with invoices, including queries and export documentation (commercial Invoice, Certificate of origin, EUR 1, ATR and Packing List). Follow-up of payment / statement of accounts with customers. Completion of a tariff code report for customs detailing merchandise leaving the UK. Production of Certificates of Origin as required.Producing Commercial Export Documentation using the computerised system.Checking the accuracy of information received from the Distribution Centres and Freight Forwarders ensuring any discrepancies are resolved prior to despatch. Booking of transportation and shipping requirements. Show less

Provide key support to sales which includes order processing, handling customer enquiries. Coordinating correct dispatch of samples and orders for European and Export customers.Checking the accuracy of information received from the Distribution Centres and Freight Forwarders ensuring any discrepancies are resolved prior to despatch. Booking of transportation and shipping requirements. Calculating gross net and cube to arrange a trailer or container as well requesting specific temperature… Show more Provide key support to sales which includes order processing, handling customer enquiries. Coordinating correct dispatch of samples and orders for European and Export customers.Checking the accuracy of information received from the Distribution Centres and Freight Forwarders ensuring any discrepancies are resolved prior to despatch. Booking of transportation and shipping requirements. Calculating gross net and cube to arrange a trailer or container as well requesting specific temperature controlled units. Follow-up of all transport and shipping issues, delays and cost. Communicating shipment information and flight details to relevant parties. Dealing with general administration such as managing and routing customers and forwarder payments. Preserve and update customer’s files and accounts managing electronic and printed files. Attending meetings and supporting management with the preparation of monthly reports and balances. Show less

Processing incoming emails from customers, regarding their Purchased orders.Solve customer's issues, delays, damage parcels, lost parcels and missing items.Issue returns, replacement orders, refunds and discounts.Checking and updating tracking details, working close with carriers and Warehouses to ensure the arrival of the goods on time. Running reports and maintaining excellence in customer's satisfaction.

Process incoming orders from Customers,Cross Companies and Inter companies.Processing documents such as Certificates of Origin, COA's , MSDS and TDS.Checking material, ATP and price list. Monitoring material allocation and Outbound deliveries for booking. Check shipment schedule, route, Incoterms,weight and all extra information.Respond to customer product inquiries and satisfaction issues, coordinate with warehouse, carrier plants and forwarders to… Show more Process incoming orders from Customers,Cross Companies and Inter companies.Processing documents such as Certificates of Origin, COA's , MSDS and TDS.Checking material, ATP and price list. Monitoring material allocation and Outbound deliveries for booking. Check shipment schedule, route, Incoterms,weight and all extra information.Respond to customer product inquiries and satisfaction issues, coordinate with warehouse, carrier plants and forwarders to prepare and arrange the execution of the shipment of goods. Create and monitor outbound activities in order to complete the order.Invoice timely and accurately. Handle complaints, damaged materials and and correction of Invoices trough credit and debit.Create 3er parties Orders to import material from outside Europe. Support sales rep, maintain, update and file customer, files records and internal documents.Support EMEA Planning Manager with creation of Orders to move stock from USA to Europe, Arrange all process according the International Law and Global Trade Compliance. Show less

Responsible for the daily entry of EMEA sample orders in SAP (For Distributors,Direct S. Domestic an Export accounts), managing and creating new sample requests in Sales Force web, setting up New accounts with Master Data (new ship to, sold to and Extensions) for SAP.Coordinating and updating shipping details and documents (COAS, TDS invoices and MSDS) to the customers.Responsible for the replenishment and good maintenance of materials for all… Show more Responsible for the daily entry of EMEA sample orders in SAP (For Distributors,Direct S. Domestic an Export accounts), managing and creating new sample requests in Sales Force web, setting up New accounts with Master Data (new ship to, sold to and Extensions) for SAP.Coordinating and updating shipping details and documents (COAS, TDS invoices and MSDS) to the customers.Responsible for the replenishment and good maintenance of materials for all Chemical Industries to the sample Room stock in The Netherlands (Pharmaceutical, Construction, Coatings, Personal Care, Food and Dangerous Goods).Daily Printing and distributing Invoices for European Customers. Show less

Operate with retail channel with comprehensive services from sales to merchandiseFor consumer feeling of a wide range of products to increase the market share by World-class firms and small-business companies as well. Data entry of customer orders and account information, keeping balance of selling products, market analysis administration of documents and customer accounts. Monthly Reports and sales.

Responsible for the administration of customer’s accounts for EMEA region. Processing export shipments to EMEA region as well preparing documentation such as Invoices, Letters of credit Certificates of Origin and Billing Documents, negotiating freight rates with forwarders ensuring the best possible prices. Checking and updating prices in AS400 System. Arranging complex shipments across EMEA region from start to finish. Prepare export documentary Collection. Producing regular reports based on… Show more Responsible for the administration of customer’s accounts for EMEA region. Processing export shipments to EMEA region as well preparing documentation such as Invoices, Letters of credit Certificates of Origin and Billing Documents, negotiating freight rates with forwarders ensuring the best possible prices. Checking and updating prices in AS400 System. Arranging complex shipments across EMEA region from start to finish. Prepare export documentary Collection. Producing regular reports based on the supply chain process and stock available. Assisting the supervisor and manager with internal project development. Handling questionnaires from customers (ISO, Audits, Safety Environment etc) Supporting Account Managers and keeping them informed of customer issues, and special circumstances. Show less

Responsible for the execution of credit card sales with market analysis, segment research, promotions, product analysis, handling complaints delays and claims.Build Business by identifying and selling prospects, maintaining relationships with clients. Presenting the product or service in a structured professional way face to face.Representing the company at trade exhibitions, events and demonstrations;Negotiating on price, costs, delivery and specifications with buyers… Show more Responsible for the execution of credit card sales with market analysis, segment research, promotions, product analysis, handling complaints delays and claims.Build Business by identifying and selling prospects, maintaining relationships with clients. Presenting the product or service in a structured professional way face to face.Representing the company at trade exhibitions, events and demonstrations;Negotiating on price, costs, delivery and specifications with buyers and managers Show less