Maria Głowacka Email & Phone Number

Munich, Bavaria, Germany

Poland, Sweden, London

In a nutshell:As a Product Manager at memmo.me I was responsible for inspiring and helping users with purchasing personalised video messages from celebrities in a frictionless and enjoyable way (e.g. personalised birthday or wedding wishes, pep talks or anything else that they want say in an extraordinary, unforgettable and giving goosebumps way), so they can share unique emotions and joy with their loved ones. My main responsibilities:* Connecting with the users, running research to define their pain points. * Tracking data, spotting and raising potential issues and finding new possibilities* Defining opportunities and solutions * Running quantitative and qualitative tests that can provide the team with valuable insights, informing them what to build or improve (A/B test, user test, smoke tests, surveys, internal testing, dogfooding...) * Collaborate with the team on creative ideas on how to build and improve the product* Defining business needs and KPIs to track & measure success* Cooperate closely with product designers to build prototypes and breathtaking designs* Convert gathered insights into requirements and together with designer and developers (team) agree on what we want to do/build * Leading a Product Team consisting of an Engineering Team Lead, Engineers, QA, Product Designers & myself* Planning and executing a rolling now/next/later roadmap aligned with Objectives and Key Results.* Owning efforts to increase B2C conversion Rate

Poland, Italy, London, Spain, Germany

In a nutshell:Growth team member, Customer Acquisition and Monetization team lead responsible for the upper funnel user experience and landing pages optimisation. Supporting engaging search experience, SEM and SEO traffic conversion. Proud of building together with the team Internal CMS for all LM group sites.My responsibilities:* building products that customers love and serve the business* product management (building roadmaps and pushing data-driven product development - from features prioritisation to release till end-2-end delivery and KPIs monitoring)* identifying customer needs (analysis, reserach, experimentation, getting to know users and their pain points)* working with key business stakeholders to ensure successful product rollouts and maximise growth opportunities* close cooperation with product designers, developers, testers, copywriters and other PMs* leading Upper funnel product team

Szczecin, West Pomeranian District, Poland

• Managing on and off-line projects;• Cooperating with clients, analysing their needs and requiements;• Preparing offers,project realization,implementation and post-implementation support;• Consulting in the field of online marketing, increasing sales growth in online channels;• Development of the w hole web projects;• Working with project teams;• Creating effective WWW pages.

Szczecin

• Brand managing, building and strengthening brand awareness, planning and carrying out marketing activities; • Creating and developing strategy and marketing plans divided into groups of services, further implementation;• Planning advertising programs based on the monitoring of market data and business trends; • Searching for new sales opportunities and creating needs for products and services; • Preparing sales and marketing reports; monitoring and analyzing market, consumer behaviour and the actions of competitors;• Implementation of marketing projects in cooperation with other departments and partners; • Supporting staff in the effective use of promotional and marketing activities;• Preparing and implementing the brand's marketing budget.

Szczecin

• Developing and implementing of loyalty strategies, analyzing their effectiveness and taking corrective or improvement actions;• Monitoring of customer expectations and implementing their suggestions;• Close cooperation with other departments in planning activities and projects;• Managing and coordinating activities related to Bonus Program;• Preparing and implementing the budget related to the bonus program.

Szczecin, West Pomeranian District, Poland

• Creating advertising and marketing materials and evaluating effectiveness of actions, preparing sales and marketing reports; • Monitoring and analyzing market, consumer behavior and the actions of competitors, preparing promotions offers;• Identifying the needs and specifying project requirements, preparing project specification, documentation and internal information in the field of operations.

Szczecin, West Pomeranian District, Poland

• Creating advertising, marketing materials and marketing content;• Implementating and coordinating of project: E-mail communication with customers, cooperation in the implementation of other projects;• Care for the loyalty program.

Szczecin, West Pomeranian District, Poland

• Coaching the Sales Team (approx. 6 consultants). Knowledge transfer, implementing and developing quality standards of customer service;• Supporting consultants in handling requests for proposals and technical questions;• Training and introduction new people to the team;• Conducting coachings and summarizing results of them to conultants.

Szczecin, West Pomeranian District, Poland

• Customer Service - Customer care, consulting and support relating to the offer and services; • Acquisition of new clients and implementing of sales plans;• Cross and up –selling of services.

Szczecin, West Pomeranian District, Poland

• Maintaining business relationship with customers both Polish and German market; • Responding to customer inquiries, preparing offer calculations;• Negotiations - determine the terms of trade; • Preparing of graphical projects; • Overseeing orders within the company; • Customer Acquisition.

Szczecin, West Pomeranian District, Poland

• Planning and organization of sampling promotion;• Product advertising;• Creating a good brand image in the region; • Supporting the sales team.

Postgraduate Studies, Marketing/Marketing Management

Master'S Degree, Management And Production Engineering

Engineer'S Degree, Management And Production Engineering