Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience. Courteous and helpful to other associates. Understand the use of ingredients, mixes, and icings and coordinates color. Understand production standards for processing of all product. Follow all technical manuals for processing of product, label placement, etc. Ensure proper sanitation of department, equipment and proper food handling/preparation. Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines. Maintain a complete understanding of and adherence to company guidelines, policies and standard practice. Understand and follow Food Safety and Workplace Safety guidelines and procedures.

Assist in day to day operations of administrative side of busy plumbing business. Answer phone calls, schedule services and estimates, dispatch technicians and serve as the line of communication between the customer and technicians as needed.

Started as a crew member, worked through shift management and into department management. Managed the kitchen department which primarily consisted of inventory control, supply and product ordering, food safety, equipment maintenance, cleanliness and training of all roles in the kitchen department.