Maria Henriques Email and Phone Number

Manage insurance inclusions and exclusions, database updates, contact with clients and insurance companies, reporting and archiving.

Frontoffice: reception, invoicing with different health insurance companies, appointment scheduling,customer service, coordination of IT needs and contact with suppliers;Backoffice: outbound campaigns, data entry, reporting, document archiving. Software: Novigest.

Speak with clients in order to schedule a medical appointment. Backoffice: appointment scheduling, data entry, CRM typification, communication via SMS and email.Software: Microsoft Dynamics 365, Apex Planner

Procurement/ Inventory Management:- Quotation and Order requests;- Order Management; - Partners/ suppliers management.- Database Management; - Stock Management.Analytics & Reporting:- Analysis and Monitoring;- Define KPI and report templates; - Create feedback surveys, analyze and extract conclusions and recommendations;- Benchmarking analysis.Events:- Events Planning (align concept, agenda and speakers with clients);- Logistics (food, drinks, DJ, catering, marketing materials, giveaways, setup of the booth/ office, etc.);- Plan specific multimedia content (photos & videos), align our needs with the video supplier and manage the post-production with the supplier;- Interact with participants and put them in contact with the right person;- Photo & video coverage; - Suggestions to improve our booth and presence;- Event Reports;- Plan and create content for Linkedin around these events, and draft corresponding report).Social Media:- Social Media Management (Linkedin);- Create content for VWDS and its BUs, in alignment with different departments;- Research;- Define target groups for AuVi and VGS future FB pages. Content Marketing: - Content suggestions for VWDS future Linkedin pages, in order to present the BUs, their culture, teams and job opportunities;- Content suggestions for websites and the VWDS new website's structure;- Tips for the new website according to best practices. Support the onboarding processes: - Welcome kits' preparation + employee photos;- Set up a treasure hunt as a teambuilding activity and way to meet the new office and the surrounding historical/ cultural attractions. Clients: Volkswagen Digital Solutions, MAN Digital Hub, SDC:LX, AMS, Volkswagen Group Services and AutoVision. Events: "Landing Festival 2018", "Pixels Camp 19", Job Fairs ("SINFO 19", "Jobshop Ciências 19", "Jobshop AEIST 19"), recruitment meetups and official office openings.

Translate and optimize García de Pou's website from Spanish to Portuguese in order to improve its position in Google searches.- Google AdWords Keyword Planner

Customer service skills, selling skills, communication skills and stock management.

- Digital Content Manager; Copywriter (Sical, Manutenção Militar, Grundfos, Robbialac, Econutracêuticos, One Stop)- Community Manager; Digital Account; Reporting (Staples, Hyundai, Pantene, ACP Numa nova direção)- Google Analytics- Socialbakers Analytics- Facebook insights- Twitter Analytics- FB Ads- Hootsuite - Power Editor- Slack- WordPress

- Customer service: telephone assistance related to EDP's products and services. Software: SAP.

- Drawing and painting lessons;- Curatorship and mounting exhibitions;- Production of advertising posters.

- Development of educational activities about the Museum's collection.

- Organization of sociocultural and entertaining activities for children and teenagers.