Maria Ilieva Email and Phone Number

Serve all customers, keep front and back areas clean and tidy, cleaning tables, refilling drinks, serving snack and fruits. Taking payments.

Preparing food, keep store nice, tidy and clean. Serve to customers, doing stock rotation, receiving delivery, recording all food, fridge and freezer temperature and following daily and weekly cleaning tasks.

Cooking and preparing all food.Ensuring that appropriate levels of hygiene and cleanliness are maintained in the kitchen.Washing, cutting and preparing food before it is cooked.Contacting suppliers and ordering vegetables, meats, kitchen and cleaning equipment.Doing stock rotation to ensure the kitchen and larder are always well stocked

Preparing hot drinks and food for customers. As a manager in Costa some of my responsibilities was to hire a staff, to fallow closing shifts procedure daily, to make sure that everyone is following health and safety procedure at the work place. Weekly stock control, daily rapports and etc.

ResponsibilitiesOpen/close shift , Taking phone orders/ serving in the rooms. One important process I do every time I answer the phone is greeting the guest, asking, listening and clearly understanding, and always suggesting options by up selling items off the menuAccomplishmentsMy position there is waitressing, bartending, assisting with food and beveragesSkills UsedAssist in the organization, management and administration and all operational aspects in Room Service.What I believe is my real advantage, is the fact that I have rich practice with being in charge of restaurant or small reception, where I worked on the position of waitress and receptionist. Through this experience, I learnt everything about the work and how to manage business, including staff, supplies, accountancy and other necessities. I got a lot of responsibility which I handled well and my boss could rely on me. This and other jobs in customer care helped me to master the skills and knowledge needed to become an experienced waitress. Furthermore, it helped me to develop social and computer skills and also gave me solid basis in economics and management

Accountancy, answering internal and external telephone calls , preparing the end of the day reports, answering emails, filling out finance papers, secretarial duties and banking, managed inventory and stock, organised facilities service and maintenance schedules, compiled statistics of library use, facilities use and I have generated reports for office management.