Maria Joyette Email & Phone Number

Toronto, On, Ca

Providing quality assurance expertise on high-impact AI projects, focusing on ensuring the performance, accuracy, and reliability of language model implementations.

Toronto, Ontario, Canada

Toronto, On

- Transformed businesses by onboarding brick-and-mortar stores to e-commerce platforms, driving online sales and broadening their market reach- Led creative projects, including video and content production, graphic design, and website development- Managed Lumios’ business operations: including finances, talent outsourcing, and generating new business leads- Created and enhanced strong digital presence for small businesses through creative marketing campaigns

St Vincent And The Grenadines

- Leveraged market insights to lead innovative marketing campaigns, driving customer growth and boosting engagement - Managed all content creation, media and print assets - Improved efficiency by streamlining operations and introducing new processes- Collaborated with a cross-functional team to meet ambitious targets- Developed and maintained the company's online presence, managing website and e-commerce, and all social media platforms

Mississauga, Ontario, Canada

- Collaborated with project manager to coordinate project processes, from inception to completion- Maintained effective communication across departments, and provided regular updates to stakeholders to ensure project success- Managed all aspects of client support to achieve customer satisfaction (handling inquiries, client database management, dispute resolution etc.)- Assisted with technical documentation for projects, in liaison with project manager

Oakville, On

- Generated new leads using new and creative growth strategies. Evolved these marketing techniques to meet changing business environments.- Increased customers by offering consultation on services and applying customer service and upselling techniques.- Identified trends and insights, optimizing performance based on insights.

Toronto, Canada Area

Manage entire sales process (Prospecting through to Close, Follow-Up/Referrals). Contact small businesses and establish a need for products and services. Complete product demonstration with decision makers via phone and web video conference. Work towards sales targets. Resolve customer problems/complaints.

Toronto, On

Manage entire sales process (Prospecting through to Close, Follow-Up/Referrals). Generate new business for the company. Evolve direct marketing techniques to meet changing business environments, and test results. Report to employers on sales and provide feedback on marketing of products. Work towards sales targets. Resolve customer problems/complaints.

Testing, Installation, Maintenance and Repair of Computer Systems. Diagnose computer system failures; includes hardware, software and network issues. Installing and updating software packages. Provide technical information on new products and trends related to computer hardware and software

Trinidad And Tobago

Promote Techbasement using social media sites, Facebook and Twitter. Update pages about new products offered and new trends in technology and encourage discussion on these pages. Monitor feedback and customer issues. Also, facilitate proper communication channels from customer to managers, and vice versa. Monitor and present data, trends, successes and failures to management. Aid with promotional campaigns.

Brampton

Manage all activities at the reception desk. Update client database. Design program specific flyers. Facilitate communication between clients and staff

St.Vincent

Built, edited and maintained websites and databases for primary use on websites. Assembled computers and workstations; Performed troubleshooting on basic hardware, software or network failures. Taught summer interns about basic computer hardware, software and programming concepts.

St.Vincent

Managing small business; Managing staff. Marketing the business via website and other marketing strategies; Organizing promotional campaigns. Taking Inventory and Bookkeeping

Brand Management: Aligning Business, Brand And Behaviour

Bsc. Information Technology

Activities and Societies: - Member of The University of the West Indies Students Today, Alumni Tomorrow (UWISTAT) - Vice Chancellor's.

Certificate

Activities and Societies: Member of the Performing Arts Society Certificates: Computer Science, Economics, Psychology, French.

Secondary School, Natural Sciences

Activities and Societies: - Member of the Student Council - Awarded Prefecture