Maria Largo, Pmp Email & Phone Number

North Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Run all non-leadership specific client projects.
• Handle business administration and finance tasks.
• Audit billing records for project work.
• Handle budget tracking, reporting and company resource management.

• Headquartered in the Philippines, our company operates on a smaller scale, placing a strong emphasis on delivering exceptional quality and sustainability within the agricultural sector.Key Accountabilities:
• Managing Special Projects such as expansion initiatives, infrastructure development, and implementing innovative agricultural techniques to enhance productivity and sustainability.
• Initiated, planned and implemented business strategies to drive growth and sustainability
• Managed finances and executed special projects like worksite expansions
• Identified and capitalized on new business opportunities in the agricultural sector.
• Oversee operation activities

Vancouver, British Columbia, Canada

• Conducted comprehensive audits of client projects to ensure accurate and transparent billing.
• Collaborated with cross-functional teams to identify discrepancies and areas for improvement to billing processes.

Remote

• Agile Methodology
• Logged both test results and bug reports, and executed regression testing.
• Improved product usability by creating feature enhancement requests.
• Created and improved the documentation of QA testing practices encouraged testing standardization and best practices.

• Managed and resolved vendor-related roadblocks and escalations in a timely manner.
• Brought collaboration, partnership, maintained and nurtured cross-vendor relationships.
• Supported internal and external stakeholders to achieve their project targets.
• Implemented new processes and systems and hosted post mortems for continual improvement.
• Request for information / Request for proposal for sourcing new vendors.
• Accountable for onboarding new lululemon IT, New Store Opening vendors.

Vancouver, Canada Area

• GoCo Jan 2019 - July 2019
• Orchestrated concurrent network upgrade projects with the highest volume of deliverables ranging from 5 to 800+ sites, showcasing adeptness at managing successful project executions.
• Managed Fortinet and SD-WAN migrations for high profile clients like Tim Hortons, Aritzia, BG Fuels, 7-Eleven.
• Collaborated closely with clients' project leads to achieve downtime-free cutovers, ensured uninterrupted operations and seamless transitions.
• Trained and mentored newly-hired Project Coordinators, enabling them to handle diverse orders, projects, and deliverables with efficiency and excellence.Radiant Communications Sept 2017 - Jan 2019(Previous company name.
• Managed logistics for concurrent custom telecom network projects involving 5 - 400+ client sites, resolved issues, assessed risks, and ensured on-time solutions.

Philippines

• I started as a System Operator position and I got promoted as a Senior System Operator.
• Responsible for resolving all turbine issues as they occurred. This would involve liaising with various stakeholders to ensure service time was maintained.
• Remotely ensured turbine servers were up and running and critical services were online to minimize any production losses.
• Provided guidance and input for continuous process improvement, including documentation of new processes that were assigned to the team.

Philippines

• I started as Service Desk Engineer then promoted to Senior IT Supporter and became a part of Incident Management and Situation Management.
• Responsible for resolving all IT-related issues for the company. This covered problems related to applications such as SAP, JIRA and Microsoft Office etc.
• Logging all issues, capturing error related information so the team could stop future recurrences.
• Worked closely with the IT Service Centre Global Team for internal process improvements.

NCR - National Capital Region, Philippines

• Performed advance troubleshooting support for telecommunication company.
• Responsible for handling customer cancellation requests to stop customer churn.

NCR - National Capital Region, Philippines

• Responsible for answering and resolving incoming customer calls as per company key performance indicators.
• Performed troubleshooting support for problems with customers internet connection and email services. Provided detailed summaries, action logs for customer problems. Maintained the highest level of customer service.

Bachelor'S Degree, Information Technology

Introduction Leaders Program

Trained and developed in causing transformation through remarkable contribution, unprecendented success, power and effectiveness and a new.

Horticulture

Greenhouse Production Technician Program Student Training • Daily collection and record keeping of drip & drain and weekly irrigation.