Maria Long Email & Phone Number

Lubbock, Texas, United States

Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.Resolved payroll discrepancies with employees and other departments.Reviewed timesheets for accuracy and completeness prior to submission for payroll processing.Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint . Compiled and entered data into various databases to ensure accuracy and completeness.Maintained database of client contact information with accuracy and attention to detail.Served as primary point of contact for facilitating operational and administrative inquiries.Maintained office inventory by assisting with supply orders. Maintained calendars and schedules to set appointments for management team.Built and maintained relationships with vendors and other external contacts.

Lubbock, Texas, United States

Trained new employees on policies, procedures, and systems used for patient access services.Ensured that all forms were completed correctly before submitting them for processing.Audited employees on a regular monthly basis detailing the performance of each individual and addressed areas for improvement.Provided excellent customer service to ensure patient satisfaction.Facilitated communication between physicians, nurses, and office personnel regarding registration activities.Utilized multiple software programs to accurately document patient information into the system.Resolved complex insurance related issues in a timely manner. Obtained necessary information from patients filing with the Veterans Administration and submitted information for claim processing.Obtained and input Veterans Administration authorizations into patient charts for further review by VA specialist.Created detailed training materials for new employees on how to properly register patients into the system.Performed administrative tasks such as scheduling, staffing, verifying insurance coverage, collecting payments.

Lubbock, Texas, United States

Verified demographics and insurance information to register patients in computer system.Obtained necessary signatures for privacy laws and consent for treatment.Assembled registration paperwork and placed identification bands on patient.Submitted fees and claims to insurance companies manually or digitally.Obtained health, financial and religious information from patients at time of admission.Explained policies, procedures and services to patients.

Lubbock, Texas, United States

Verified insurance coverage for services provided through the emergency center and urgent care.Exhibited a high degree of professionalism when interacting with patients, families, physicians, staff and other healthcare professionals.Maintained confidentiality of all medical records according to HIPAA regulations.Verified demographics and insurance information to register patients in computer system.Received patient inquiries and complaints and directed to appropriate medical staff members.

Lubbock, Texas, United States

Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.Dusted, swept and mopped to maintain clean, safe environment for patients.Disposed of soiled linens and hazardous material in rooms to reduce spread of germs.Informed appropriate facilities personnel of required repairs. Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.Responded quickly to calls for spills and other potentially dangerous situations.Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.

Lubbock, Texas, United States

Reported issues with customers and orders to supervisor, GM, or team leader.Completed opening, closing and shift change tasks by following company guidelines.Maximized satisfaction by assisting customers with navigating menus and customizable combinations.Took orders, prepared foods and processed payments.

Master Of Arts - Ma, Applied Psychology- Developmental Psychology

Bachelor Of Arts - Ba, Psychology, Senior

Activities and Societies: Christians @ Tech