Maria M. Email and Phone Number

Coordinate customer refused product to ensure return to Ingram Micro stock with resolve to customersatisfaction- over the phone and via e-mails. Investigate and approve customer claims up to approvedauthority levels.Interact with other departments to resolve customer situations. Liaise with carriers to obtain Proof ofDeliveries also assisting the freight department.

Typing and updating data information about an electricity provider and its consumers based inGermany. Researching required information using available resources. Identify , research and resolveGerman customer issues in the computer system such as billing issues ,misapplied payments,document errors. Corresponding to German electric consumers on the phone or via e-mail.WORKING AT SAP