Maria Madera Email & Phone Number

Work experienceSeptember/2009- CurrentTrump International Hotel & Tower Las Vegas, NV[Housekeeping Supervisor/ Inspector]Supervise approximately 16 Guest Room Attendants (GRA) and one Houseman. Insure cleanliness and quality standards are met in the rooms by the GRA for guest to enjoy their stay. Provide daily visual and written Quality Control Inspections. Conduct walkthrough of assigned floors for cleanliness and organization in the linen lockers and trash/linen chute rooms. Walk all assigned floors to make sure all public areas are to hotel guest standards and report any hazards or areas that don't meet standards to respected departments to be corrected as soon as possible. Also check rooms for any damages or hazards that can harm guest or staff. Operate softwares such as OPERA, HotSOS, and Visual One to complete reports and check on daily operations of the property. Utilize two way radios to communicate with the status board. EducationEarl Wooster High School Reno, NVSeptember/2003- August/ 2007Skills intermediate computer knowledge Familiar with software used by the hospitality industry such as OPERA, HotSOS, and Visual One. LanguagesFluent in English and Spanish

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  Wooster High School