Maria Miranda

Maria Miranda Email and Phone Number

E-commerce | Payments integrations | Optimizations | 3DS | Partner Management | Wire transfers @ The Clearing House
Maria Miranda's Location
New York, New York, United States, United States
About Maria Miranda

Maria Miranda is a E-commerce | Payments integrations | Optimizations | 3DS | Partner Management | Wire transfers at The Clearing House. She is proficient in English. Colleagues describe her as "I was able to work with Maria on different projects and process enhancements along the years, and I can mention how proffessional and inspired she is when handling something. She has so many year of knowledge on the industry that is a pleasure to have discussions around how to solve the challenges we might face in the Financial Industry sometimes. She is a dedicated and trusted source of information all the timer, while she maintained all the changes well documented, and with the capacity to explain in a way that from junior to senior levels in the organization could understand to topic being discussed, with a great level of details. Good communications with Engineering Team, so capable to gather the information she did not have handy. It was great working with her.", "I had the pleasure of working with Maria at Western Union, where she excelled as a Product Manager. From day one, Maria demonstrated exceptional product management skills, consistently delivering remarkable results across payment research, integration, and optimization. Her ability to strategically analyze complex challenges and develop effective solutions was invaluable, particularly in the areas of card payments, bank transfers, and local payment methods. Maria's collaborative nature and strong leadership made her a key asset to the team, fostering a highly productive and positive work environment. What truly sets Maria apart is her relentless dedication to continuous improvement and innovation. She developed a new process that significantly improved payment acceptance rates by a notable margin, far exceeding expectations. I highly recommend Maria for any role that values innovation, leadership, and a results-driven mindset. She will undoubtedly bring exceptional expertise and energy to any team she joins.", and "I am pleased to write this testimonial for Maria, who has demonstrated exceptional expertise in the field of payments. Her profound knowledge and experience make her an invaluable resource whenever challenges arise related to processors. Maria's ability to identify potential risks early and take proactive measures to mitigate them is commendable. She has an impressive command of the product, leading discussions with great ownership and dedication. Her interest in understanding and improving the end customer experience further solidifies her role as a perfect product manager. I have no doubt that Maria will excel wherever she goes. I wish her the best of luck in all her future endeavors. Thank you! Best regards, Mayank"

Maria Miranda's Current Company Details
The Clearing House

The Clearing House

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E-commerce | Payments integrations | Optimizations | 3DS | Partner Management | Wire transfers
Maria Miranda Work Experience Details
  • The Clearing House
    Product Management Director
    The Clearing House Sep 2024 - Present
    New York, Ny, Us
  • Western Union
    Assistant Product Manager, Digital Payments
    Western Union Apr 2021 - Jul 2024
    Denver, Co, Us
    - Acted as the main point of contact for strategic initiatives in the North America region.- Managed digital payment product launches and optimization of new and existing digital integrations.- Responsible for the optimization of payment methods such as credit/debit cards, debit networks,online/ offline banks transfers, wallets, real time payments, ACH, EFT CA,RFP,direct bank integrations, faster payments.- Collaborated with UX and risk teams to improve conversion and customer experience.- Worked on implementation strategies for smart routing and failover protocols to improve cost efficiency and performance.- Responsible for creating business requirement documents and business flow - Responsible for creating presentations for executives.- Acted as the point of contact with vendors and banks.-Defined product strategy in alignment with the priorities and company’s roadmap.-Collaborated with external and internal engineering teams to understand vendor technical requirement and translate them into user stories.Payments conversion Optimization - Managed projects with engineering and QA teams under the scrum methodology.
  • Western Union
    Product Manager, Payments
    Western Union Dec 2019 - Apr 2021
    Denver, Co, Us
    Payments Product Manager User Acceptance Testing Manager
  • Western Union
    Product Owner - Digital Payments
    Western Union Apr 2018 - Dec 2019
    Denver, Co, Us
  • Western Union
    Analyst, Payments
    Western Union May 2017 - Apr 2018
    Denver, Co, Us
  • Western Union
    Team Lead/ Credit Analyst, Digital Payments
    Western Union Nov 2015 - May 2017
    Denver, Co, Us
    - Assist associate collectors in their day to day job. Help collectors when being escalated by customers to explain/provide an alternative solution.- Review/update or create standard operational Procedures.- Connect with internal teams to ensure the up to date of our processes.- Review different platforms and system to help associates in providing accurate responses to the customers.- Review card processors regulations to create job aids that help associate collectors on their day to day tasks.- Review current collection processes to identify areas of opportunity.
  • Western Union
    Online Bill Payments Associate
    Western Union Apr 2014 - Nov 2015
    Denver, Co, Us
    -Worked assisting internal teams to solve requests and complaints for an online bill payment product.- Provided detailed responses for teams handling regulatory complaints and legal cases for US and other international entities. - Gathered information to determine the behavior of the product to later interact with technical teams in order to find a solution. - Discussed product details in a management level and also created presentations for other teams to share such details and help them get a better understanding of the product. - Created Standard operational procedures of the existing processes.
  • Bank Of America
    Loan Counselor / Atm Claims Fraud-Non Fraud
    Bank Of America Mar 2008 - Oct 2010
    Charlotte, Nc, Us

Maria Miranda Education Details

  • Universidad Fidélitas
    Universidad Fidélitas
    Industrial Engineering

Frequently Asked Questions about Maria Miranda

What company does Maria Miranda work for?

Maria Miranda works for The Clearing House

What is Maria Miranda's role at the current company?

Maria Miranda's current role is E-commerce | Payments integrations | Optimizations | 3DS | Partner Management | Wire transfers.

What schools did Maria Miranda attend?

Maria Miranda attended Universidad Fidélitas.

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