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Maria Pugh Moorehead Email & Phone Number
Information Technology Business Relationship Manager
at
Xerox
1 work email found
@xerox.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Business Relationship Manager
Location
Durham, North Carolina, United States
Company size
Who is Maria Pugh Moorehead? Overview
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Quick answer
Maria Pugh Moorehead is listed as Information Technology Business Relationship Manager at Xerox, a with 54459 employees, based in Durham, North Carolina, United States. AeroLeads shows a work email signal at xerox.com and a matched LinkedIn profile for Maria Pugh Moorehead.
Maria Pugh Moorehead previously worked as Information Technology Portfolio Manager at Xerox and Application Production Support Manager at Xerox. Maria Pugh Moorehead holds Bachelor Of Science (B.S.), Computer Science from Grambling State University.
Company email context
Email format at Xerox
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*@xerox.com
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Profile bio
About Maria Pugh Moorehead
I am a dedicated and professional leader who genuinely cares about my team and always treats others with respect. I believe in equipping everyone with the tools needed to be successful and encouraging them to be the best version of themselves. I am a great listener who believes in leading by example.Feedback from clients consistently states that I am trustworthy, transparent, and reliable. I enjoy building strong relationships through close collaboration and communication. Being detail and process oriented ensures my proficiency in problem determination and resolution. I enjoy managing and motivating cross-functional teams consisting of individuals from diverse cultures. As a leader, I believe in creating a cohesive, customer-focused team that delivers exceptional service and support while always ensuring the client is completely satisfied. I am diplomatic and tactful, and am accustomed to handling sensitive, confidential information. Areas of Expertise: • Resource Management • IT Service Management • Incident Management • Service Delivery • Transition Management • Project Delivery • Business Process Improvement • Change Management • Client Relationship Management "Treat employees like they make a difference and they will." - Jim Goodnight, SAS
Listed skills include Leadership, Management, It Service Delivery, Technical Leadership, and 18 others.
Current workplace
Maria Pugh Moorehead's current company
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Xerox
6 roles
Maria Pugh Moorehead work experience
A career timeline built from the work history available for this profile.
Information Technology Portfolio Manager
Current
Jun 2022 - Present
Application Production Support Manager
Lead teams of production support specialists in the management and support of applications in the Service Delivery and Call Center line of business. Committed to ensuring all support or service requests are completed according to defined service agreements and procedures. Facilitate team collaborations to implement solutions in support of incidents for application systems and services. Validate Sarbanes-Oxley (SOX) and Disaster Recovery (DR) compliance.
Sep 2020 - Sep 2022
Service Delivery Manager
Managed the support and coordination of FedRAMP & commercial client interactions and project maintainability and sustainability, which included document creation, data analysis presentation, and project service delivery. • Worked with internal team to support projects and develop strategy, requirements, and understand desired customer outcomes to align and deliver against those expected outcomes• Documented service agreements and security monitoring plans and presented to… Show more Managed the support and coordination of FedRAMP & commercial client interactions and project maintainability and sustainability, which included document creation, data analysis presentation, and project service delivery. • Worked with internal team to support projects and develop strategy, requirements, and understand desired customer outcomes to align and deliver against those expected outcomes• Documented service agreements and security monitoring plans and presented to stakeholders• Provided constant updates to management and stakeholders on the project development and the related execution Show less
Mar 2019 - Nov 2019
Service Delivery Manager
Managed the support and coordination of FedRAMP & commercial client interactions and project maintainability and sustainability, which included document creation, data analysis presentation, and project service delivery. • Worked with internal team to support projects and develop strategy, requirements, and understand desired customer outcomes to align and deliver against those expected outcomes• Documented service agreements and security monitoring plans and presented to… Show more Managed the support and coordination of FedRAMP & commercial client interactions and project maintainability and sustainability, which included document creation, data analysis presentation, and project service delivery. • Worked with internal team to support projects and develop strategy, requirements, and understand desired customer outcomes to align and deliver against those expected outcomes• Documented service agreements and security monitoring plans and presented to stakeholders• Provided constant updates to management and stakeholders on the project development and the related execution Show less
Aug 2017 - Aug 2018
Customer Relationship Manager
Managed service delivery relationship with a worldwide financial service holding company. Onboarded new team members, including training and mentorship. Provided team leadership to engineers supporting Exchange, SharePoint, SQL, MessageLabs, and Enterprise Vault. • Increased customer satisfaction by 27% and server availability to 99% by ensuring daily service tickets were dispatched, scheduled, and resolved quickly and efficiently. • Delivered 50% efficiency gains by developing… Show more Managed service delivery relationship with a worldwide financial service holding company. Onboarded new team members, including training and mentorship. Provided team leadership to engineers supporting Exchange, SharePoint, SQL, MessageLabs, and Enterprise Vault. • Increased customer satisfaction by 27% and server availability to 99% by ensuring daily service tickets were dispatched, scheduled, and resolved quickly and efficiently. • Delivered 50% efficiency gains by developing partnerships between clients, vendors, and subcontractors, documenting root-cause analysis.• Saved $150K by re-negotiating the SharePoint server upgrade project timeline. • Developed daily incident dispatch protocols, ensuring incident tickets were dispatched and resolved quickly, resulting in zero tolerance response time and cost savings due to SLA compliance. Show less
Jan 2012 - Dec 2016
Team & coworkers
Colleagues at Xerox
Other employees you can reach at xerox.com. View company contacts for 54459 employees →
JG
Joen Gonzalez
Colleague at XeroxColombia
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KR
Kristie Ramsey
Colleague at XeroxMount Union, Pennsylvania, United States
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CT
Casey Tran
Colleague at XeroxEsbon, Kansas, United States
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OR
Omar Reyes
Colleague at XeroxMexico
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AC
Arthur Cooper
Colleague at XeroxAlbuquerque, New Mexico, United States
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RK
Rani Kaur
Colleague at XeroxThane, Maharashtra, India
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SK
Shazan Khan
Colleague at XeroxBengaluru, Karnataka, India
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BG
Bernd Gandyra
Colleague at XeroxHochheim Am Main, Hesse, Germany
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TP
Todd Persutte
Colleague at XeroxWilliamson, New York, United States
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SH
Scott Hoppes
Colleague at XeroxKings Mountain, North Carolina, United States
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Joen Gonzalez
Colleague at XeroxColombia
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KR
Kristie Ramsey
Colleague at XeroxMount Union, Pennsylvania, United States
View →
CT
Casey Tran
Colleague at XeroxEsbon, Kansas, United States
View →
OR
Omar Reyes
Colleague at XeroxMexico
View →
AC
Arthur Cooper
Colleague at XeroxAlbuquerque, New Mexico, United States
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RK
Rani Kaur
Colleague at XeroxThane, Maharashtra, India
View →
SK
Shazan Khan
Colleague at XeroxBengaluru, Karnataka, India
View →
BG
Bernd Gandyra
Colleague at XeroxHochheim Am Main, Hesse, Germany
View →
TP
Todd Persutte
Colleague at XeroxWilliamson, New York, United States
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SH
Scott Hoppes
Colleague at XeroxKings Mountain, North Carolina, United States
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2 education records
Maria Pugh Moorehead education
Bachelor Of Science (B.S.), Computer Science
Master Of Science (M.S.), Computer Engineering
FAQ
Frequently asked questions about Maria Pugh Moorehead
Quick answers generated from the profile data available on this page.
What company does Maria Pugh Moorehead work for?
Maria Pugh Moorehead works for Xerox.
What is Maria Pugh Moorehead's role at Xerox?
Maria Pugh Moorehead is listed as Information Technology Business Relationship Manager at Xerox.
What is Maria Pugh Moorehead's email address?
AeroLeads has found 1 work email signal at @xerox.com for Maria Pugh Moorehead at Xerox.
Where is Maria Pugh Moorehead based?
Maria Pugh Moorehead is based in Durham, North Carolina, United States while working with Xerox.
What companies has Maria Pugh Moorehead worked for?
Maria Pugh Moorehead has worked for Xerox, Cisco, Carolina Advanced Digital, and Ibm.
Who are Maria Pugh Moorehead's colleagues at Xerox?
Maria Pugh Moorehead's colleagues at Xerox include Joen Gonzalez, Kristie Ramsey, Casey Tran, Omar Reyes, and Arthur Cooper.
How can I contact Maria Pugh Moorehead?
You can use AeroLeads to view verified contact signals for Maria Pugh Moorehead at Xerox, including work email, phone, and LinkedIn data when available.
What schools did Maria Pugh Moorehead attend?
Maria Pugh Moorehead holds Bachelor Of Science (B.S.), Computer Science from Grambling State University.
What skills is Maria Pugh Moorehead known for?
Maria Pugh Moorehead is listed with skills including Leadership, Management, It Service Delivery, Technical Leadership, Security Compliance, Program Management, Vendor Management, and Customer Satisfaction.
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