Directs leadership development and organizational effectiveness initiatives for the largest truckload shipping carrier in the U.S. Leads development, improvement, and implementation of key processes and programs in support of organization's talent acquisition, retention, and operational objectives. Refines and creates processes to optimize efficiency, collaborates with senior leadership to define talent development strategies, and designs effective action plans to close talent gaps and sustain culture of excellence. Serves as Management Development Program Leaderoverseeing team of 7 personnel across multiple functional areas including Corporate Learning & Development, Learning Management, Instructional Design, and Learning Consultants. Oversees employee on-boarding, performance development, and career pathway creation.Highlights:★ Spearheaded efforts to differentiate Swift from competition by offering debt-free education to all employees and an eligible dependent resulting in significant improvements in attracting and retaining world class talent.★ Developed new Learning Café to streamline the learning and upskilling processes for personnel.★ Successfully automated 95% of the new hire onboarding process, saving significant labor hours after converting from previous manual system.★ Led the creation of dashboards for multiple lines of business to allow for easily digestible analytics to optimize performance, efficiency, and inform business decisions.★ Consults and coaches company executives on frontline talent development, assessment, and training needs, and conduct focus groups to identify and solve key business needs to increase productivity, efficiency, and enhance morale.

Oversaw the design, development, and implementation of corporate learning programs to attract, train, and retain world class talent. Executed company's vision of providing personal and professional development opportunities to all personnel through effective leadership of the Learning & Development Team. Oversaw ideation, content creation, and execution of training and learning materials, managed department budgets, and collaborated with senior leadership in support of operational objectives.Highlights:★ Played key role in the development, implementation, and maintenance of new training evaluation and tracking systems to assess retention and application of training material, as well as track and monitor new hire training effectiveness.

Facilitated training and development efforts for multiple functional teams. Developed curriculum and training materials, analyzed data and performance to proactively identify knowledge gaps, and implemented solutions to improve employee performance. Collaborated with senior leadership and subject matter experts (SME) to develop customized training programs, monitored learning paths and certifications, and prepared reports for leadership team.Highlights:★ Analyzed Learning Management System (LMS) use trends and leveraged analytics to develop further improvements to increase employee utilization.

Managed team of up to 21 employees responsible for billing and collections across two locations, Phoenix and Monterrey, Mexico. Oversaw development and implementation of training initiatives and materials in both English and Spanish, collaborated with IT to implement enhancements to improve operational efficiency, and monitored quality, productivity, and performance. Completed performance reviews, developed professional and educational goals, and implemented coaching and mentoring opportunities to optimize employee engagement and success.