Maria Munteanu Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, United States

New York, New York, United States

- Lead strategic initiatives to optimize acquiring fees, driving increased revenue and reducing operational costs.- Spearhead fraud prevention and risk management strategies, minimizing chargebacks and mitigating fraud risks- Collaborate with external partners and internal teams to implement API integrations that enhance payment processes and improve operational efficiency.- Drive data-driven decision-making to implement real-time solutions, increasing payment security and improving… Show more - Lead strategic initiatives to optimize acquiring fees, driving increased revenue and reducing operational costs.- Spearhead fraud prevention and risk management strategies, minimizing chargebacks and mitigating fraud risks- Collaborate with external partners and internal teams to implement API integrations that enhance payment processes and improve operational efficiency.- Drive data-driven decision-making to implement real-time solutions, increasing payment security and improving customer satisfaction.- Oversee multiple ongoing projects, ensuring alignment with company goals while continuously improving legacy systems. Show less

Riga, Latvia

- Managed a team of developers, leading projects beyond fraud prevention, including schedule change management and tools for chargeback management.- Delivered several projects from scratch, including the development of tools and systems that optimized operational processes.- Led API integrations with external vendors, ensuring seamless implementation and boosting customer satisfaction.- Specialized in travel industry solutions, designing and delivering innovative products tailored… Show more - Managed a team of developers, leading projects beyond fraud prevention, including schedule change management and tools for chargeback management.- Delivered several projects from scratch, including the development of tools and systems that optimized operational processes.- Led API integrations with external vendors, ensuring seamless implementation and boosting customer satisfaction.- Specialized in travel industry solutions, designing and delivering innovative products tailored to meet the sector’s unique needs.- Drove continuous improvement initiatives, reducing fraud-related losses and enhancing system performance across the board. Show less

- Lead a team of chargeback specialists and overseen day to day operations of the department.- Developed and implemented fraud detection and chargeback management strategies that reduced chargeback rates and minimized fraudulent transactions.- Collaborated with cross-functional teams to align fraud prevention initiatives with customer service and risk management goals.- Built strong relationships with external partners to support fraud prevention efforts and improve risk management… Show more - Lead a team of chargeback specialists and overseen day to day operations of the department.- Developed and implemented fraud detection and chargeback management strategies that reduced chargeback rates and minimized fraudulent transactions.- Collaborated with cross-functional teams to align fraud prevention initiatives with customer service and risk management goals.- Built strong relationships with external partners to support fraud prevention efforts and improve risk management practices. Show less

- Supervised and trained a team of customer support agents, leading to an increase in performance and customer satisfaction.- Led the resolution of complex customer issues, focusing on voluntary and involuntary schedule changes and airline ticket exchanges