Maria Nicholas

Maria Nicholas Email and Phone Number

Quality Rater and Analyst @ TELUS International
Detroit, MI, US
Maria Nicholas's Location
Detroit Metropolitan Area, United States
About Maria Nicholas

I am a Quality Rater/Analyst at TELUS International. I improve the quality and effectiveness of search engine algorithms by evaluating responses for grammatical correctness, tone, and cultural appropriateness. I compare AI-generated responses and provide feedback focusing on helpfulness, quality, and factuality.

Maria Nicholas's Current Company Details
TELUS International

Telus International

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Quality Rater and Analyst
Detroit, MI, US
Website:
telus.com
Employees:
35841
Maria Nicholas Work Experience Details
  • Telus International
    Quality Rater And Analyst
    Telus International
    Detroit, Mi, Us
  • Telus International
    Quality Rater/Analyst
    Telus International 2021 - Present
    - Analyzes text, web page content, images, and other types of information and provides feedback to improve the quality and effectiveness of search engine algorithms- Evaluates responses for grammatical correctness, tone, and cultural appropriateness- Compares and rates AI-generated responses on various factors including helpfulness, quality, and factuality- Participates in training sessions and ongoing education to stay up to date on client guidelines- Meets productivity and quality target deadlines to ensure high quality deliverables
  • Self-Employed
    Private Tutor
    Self-Employed 2013 - Present
    Educates students on test taking strategies, time management skills, and stress reduction techniques in preparation for the PTA National Board Exam
  • Baker College
    Healthcare Instructor
    Baker College 2016 - Aug 2020
    I taught on-campus and online healthcare classes in the Physical Therapist Assistant program at Baker College. This included developing lesson plans, creating instructional videos, and leading hands-on lab sessions. Building a strong rapport with my students was important to me, which I did by encouraging different learning styles, class discussion, and student participation. I transitioned course material to help develop online courses, utilizing tools such as Google Meet, Blackboard Collaborate, instructional videos, and chat tools to effectively communicate with students.
  • Baker College
    Physical Therapy Lab Assistant
    Baker College 2014 - Aug 2020
    I worked one-on-one with students in hands-on labs, offering advice and constructive critiques to students' practice of skills. I created practice scenarios for students, helping them to develop both their skills and their confidence.

Maria Nicholas Education Details

Frequently Asked Questions about Maria Nicholas

What company does Maria Nicholas work for?

Maria Nicholas works for Telus International

What is Maria Nicholas's role at the current company?

Maria Nicholas's current role is Quality Rater and Analyst.

What schools did Maria Nicholas attend?

Maria Nicholas attended Baker College, Baker College.

Who are Maria Nicholas's colleagues?

Maria Nicholas's colleagues are Alexis Portillo, Brenda Nelson, Chris Brown, James Bruce, Hugo Marois, Chelsea Xinyi Chen, Shivani Suri.

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