Maria Nikolova

Maria Nikolova Email and Phone Number

Account Director @ We Are Human
Sofia, BG
Maria Nikolova's Location
Sofia, Sofia City, Bulgaria, Bulgaria
About Maria Nikolova

Find out what you like doing best and get someone to pay you for doing it. ✨

Maria Nikolova's Current Company Details
We Are Human

We Are Human

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Account Director
Sofia, BG
Website:
e-act.info
Employees:
3
Maria Nikolova Work Experience Details
  • We Are Human
    Account Director
    We Are Human
    Sofia, Bg
  • We Are Human
    Senior Account Manager
    We Are Human Jun 2023 - Present
  • Wunderman Thompson Sofia
    Account Manager
    Wunderman Thompson Sofia Aug 2022 - Jun 2023
    Bulgaria, Sofia
    • Managing and executing the marketing communication campaigns for various clients including the most significant clients for the agency and new business opportunities. • Working on multiple projects daily - from 360 campaigns to small-scaleprojects;• Uncover customer's needs and objectives and create additional business opportunities with existing customers;• Ensure high levels of customer retention by maintaining a strong understanding of customer satisfaction levels and… Show more • Managing and executing the marketing communication campaigns for various clients including the most significant clients for the agency and new business opportunities. • Working on multiple projects daily - from 360 campaigns to small-scaleprojects;• Uncover customer's needs and objectives and create additional business opportunities with existing customers;• Ensure high levels of customer retention by maintaining a strong understanding of customer satisfaction levels and foreseeing and avoiding potential concerns;• Building and consulting on strategies related to new product launches, user experience and trends while working closely as part of the strategic team;• Supervising and managing the daily workflow of the creative team to ensure deliverables are completed on time, budget and on strategy;• Coordinate production of video, visual and audio materials, and media used for advertising, working with some of the major production companies in the country, audio studios, freelancers and other partners;• Delegate and overview the execution junior accounts tasks;• Anticipate problems and ensure the smooth running of the projects as well as being the first point of contact on all account matters;• Deep understanding of contract terms and conditions and managing invoicing andinvoice collection;• Negotiating contracts and agreements to secure profit.Clients include: The US Embassy in Bulgaria, Coca-Cola & brands, Shell, Kaufland, Econt, Sofia Ring Mall, Delirium, Zaharni Zavodi (several brands), Kaliakra margarine, Nexo, Glowy Secrets and others. Show less
  • Wunderman Thompson Sofia
    Account Supervisor
    Wunderman Thompson Sofia Dec 2019 - Jul 2022
    Bulgaria, Sofia
  • The Dots Agency
    Account Project Manager
    The Dots Agency Nov 2017 - Oct 2019
    Sofia, Bulgaria
    - Develop a detailed project plan and monitor progress for current & new clients- Accomplishes control and management on parallel projects at the same time- Creating and maintaining all project documentation and project plans- Developing projects with different marketing objectives- Website project management and coordination: working with CPS systems, content orientation and tracking of the website, distribution of task to developers- Inventing strategies for a variety of… Show more - Develop a detailed project plan and monitor progress for current & new clients- Accomplishes control and management on parallel projects at the same time- Creating and maintaining all project documentation and project plans- Developing projects with different marketing objectives- Website project management and coordination: working with CPS systems, content orientation and tracking of the website, distribution of task to developers- Inventing strategies for a variety of events and taking full responsibility for their management: budgets, timeline, supporters and etc.- Collaborating with suppliers, bloggers and vloggers in order to successfully deliver the project- Communication with the client, identifying client’s needs and problems resolution, implementing new tools and strategies for brand awareness, up-sale, workshops delivery- Developing and executing plans, meeting deadlines and operating under tight time constraints- Managing full administrative and finance operations of the company: tracking revenue and earnings of the company, managing payments, invoices issuing, controlling all documentation- Carry out all the additional tasks required for the successful completion of the work within the functions of the department. Show less
  • The Dots Agency
    Junior Account Manager
    The Dots Agency Nov 2016 - Nov 2017
    Bulgaria
  • Sergent Major / Natalys
    Sales Assistant
    Sergent Major / Natalys Feb 2017 - Apr 2017
    Sofia, Bulgaria
    Sergent Major is a French brand for all kinds of age children's fashion.http://www.sergent-major.com- Serving and satisfying customer needs- Acceptance of cash, issue of receipts and invoices- Accepting, organizing and arranging the stock in a predetermined order- Compliance with company standards- Labelling, pricing, placing alarms, hangers, etc.- Monitor the status of available goods and inform timely of any problems encountered- Provide period report on… Show more Sergent Major is a French brand for all kinds of age children's fashion.http://www.sergent-major.com- Serving and satisfying customer needs- Acceptance of cash, issue of receipts and invoices- Accepting, organizing and arranging the stock in a predetermined order- Compliance with company standards- Labelling, pricing, placing alarms, hangers, etc.- Monitor the status of available goods and inform timely of any problems encountered- Provide period report on orders, customers service levels- Аchieve sales in line with established business goals and earns bonuses - Advising customers on the features of the products offered and responding to their inquiries- Carry out all the additional tasks required for the successful completion of the work within the functions of the department. Show less
  • Desheli Italia Srl
    Leader And Sales Operator In Call Center
    Desheli Italia Srl May 2013 - Aug 2015
    Sofia, Bulgaria
    Main Responsibilities:- Communicate with clients and potential new customers - Strong orientation to achieving the team's goals and targets set;- Train the team and maintain the required level of competence & motivation within it;- Take over of the most important calls e.g. the big customers, the development of the distributors’ network, difficult targets, etc.;- Organization of meetings and presentations with the team;- Teamwork;- Document turnover;-… Show more Main Responsibilities:- Communicate with clients and potential new customers - Strong orientation to achieving the team's goals and targets set;- Train the team and maintain the required level of competence & motivation within it;- Take over of the most important calls e.g. the big customers, the development of the distributors’ network, difficult targets, etc.;- Organization of meetings and presentations with the team;- Teamwork;- Document turnover;- Training of future employees;- Motivation in the work process;- Administering the company, preparing work schedules, database, and more. Show less

Maria Nikolova Education Details

Frequently Asked Questions about Maria Nikolova

What company does Maria Nikolova work for?

Maria Nikolova works for We Are Human

What is Maria Nikolova's role at the current company?

Maria Nikolova's current role is Account Director.

What schools did Maria Nikolova attend?

Maria Nikolova attended New Bulgarian University, Vuzf - University Of Finance,business And Entrepreneurship.

Who are Maria Nikolova's colleagues?

Maria Nikolova's colleagues are Hristina Filipova.

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