Maria Olmstead Email and Phone Number

Maintain and update database of patrons and usersIssue ID cardsProgram new card readers for installationTroubleshoot issues regarding card readers, IDs, and software Reporting Train employees to use systemMicros 3700 AdministratorMaintain and update database of itemsCreate and monitor Stored Value and Credit AccountsTroubleshoot issues regarding SVC accounts and Micros terminal ReportingTrain employees to use systemOffice supportAssist with payroll, maintaining ISIS work order system, payroll, and invoicingAssist with food service financial reporting and inventoryCash handling, deposits, and settlement reportsTranscribe requests from emails, phone calls, and in person meetings into work order formMaintain energy consumption spreadsheet and report findings at weekly meetingsCampus wide Safety Committee note takerGreet and assist clients at multiple officesCreate spreadsheets, organize files, and provide clerical support

Teach Voice Acting to TeensCoordinate Anime Club Fundraise and build Anime collectionPromote and market programsDesign promotional fliers and materials

Sell tickets via phone, email, mail, and in person during regular box office hours and prior to performancesMaintain accurate customer records utilizing computerized Box Office systemCash handling, preparing deposits, and accurate shift settlement reportsGreet and assist walk-in traffic, answer phones, copy, and provide general clerical support for Hall staff

Assisted in the coordination and implementation of in-game promotions for Buffalo Sabres/Buffalo BanditsPre and post game ceremonies, on-ice promotions, pavilion events, anthems, handouts, Danny Gare and Pat LaFontaine number retirement ceremoniesSupervised and directed in-game promotion schedule for Buffalo Bandits gamesAssisted in the facilitation of Sabres/Bandits special eventsStanley Cup PlayoffsWorked with ESPN 2 for the National Lacrosse League Championship gameInvolved with various off-ice special eventsAssisted in the daily operations of the Buffalo Sabres Marketing DepartmentWorked as a member of a creative team designed to promote a positive fan experience

Implemented and subsequent plansCoordinated meetings Represented club at Student Association meetingsOrganized club events Supervised the progression of events ensuring overall quality and success NohCon- Anime Convention Manager March 4, 2006Managed and planned all functions/operations associated with conventionCommunicated with local businesses, local/national entertainers, students, local charity organizationsOrganized overall marketing campaignProofread and edited all promotional materialCreated and organized event scheduleObtained the rights to display copyrighted materialCoordinated positions for volunteersSupervised and provided service to all events, staff, and guests both prior and during the conventionComputer Software knowledge: Microsoft Word, Excel, Access, Power Point, Adobe Premiere, Theatre Manager, ISIS work order management, Micros 3700, CS Gold 5.0, ID Works,

Tutored students identified with major writing issuesAided in overall development of students’ writing abilitiesPresented research at Academic Festival