- Manage sales quotations and order data in Unleashed CRM in support of sales operations - Manage invoice and payment tracking, account reconciliations with QuickBooks accounting software- Responsible for implementing and maintaining manufacturing inventory utilizing Unleashed ERP system- Update and maintain Jira ticketing system, tracking manufacturing and servicing milestones- Manage and maintain product/technical documentation on Confluence- Coordinate social-media and internet advertising activities- Monitoring and basic management of Linux application servers

- Responsible for processing partner deal registration requests- Researching account ownership, searching pipeline / forecast for duplicate deals, - Processing deal registrations in coordination with direct account team, to reach an approval/denial decision- Provided operation support to maximize sales force productivity- Assisted in preparation of daily sales reporting, and management of support renewals- Maintain communications and coordinate within cross-functional organization in multi-national & multi-lingual environment- Provided follow-up to internal Dell Account executives for issue-resolution on escalated or priority issues- Provided system reporting or analytics to the Client Manager, operations, and management upon request

- Responsible for processes, logs and e-files direct purchase orders in SAP. - Working directly with buyers to resolve issues with SAP Price change forms.- Responsible for organizing and maintaining database four sourcing board.- Responsible for blanket purchase orders, monthly open PO reports. - Maintaining administration of prototype purchase orders- Customer data management, review and update- Ensuring compliance with SOX controls- Liaison with local accountants, project manager, internal auditors and information technology department

- monitoring of servers- Incident solution- 1st level support according to ITIL processes- Quality control of tickets- Creating reports and statistics- Installs software upgrades and ensures all operating systems are appropriately patched