Maria Peralta Email and Phone Number

Coordinate organization and maintenance of 5 different common areas, ensuring a welcoming environment for residents.Resolve access, maintenance, and mail requests of 5000+ residents, boosting tenant retention and satisfaction. Optimize inventory management after introducing a new Excel recordkeeping system, decreasing costs by 20%.

Conducted 30+ surveys daily, ensuring unbiased data collection and meticulous computer-based recording for analysis.Facilitated comprehensive analysis of survey data, yielding valuable insights into fundamental business topics.

Strengthen members' employability by conducting thorough assessments of job application documents, offering expert guidance and refining their application materials.Forge strategic partnerships with recruiters across multiple industries, leveraging collaborative relationships to secure exclusive information sessions for members.

Execute the recruitment and retention strategies for the organization, raising membership rate by 30%. Manage an $8000 event budget for 200+ members, effectively aligning event planning with organizational strategic goals.

Implemented comprehensive data management processes, accomplishing a 70% reduction in data errors and improving accessibility to critical records.Audited the organization, analysis, and reporting of workforce financial data after a payroll system transition, driving operational efficiency and streamlined workflows.Produced new payroll training materials for 15 different departments, achieving 95% employee platform engagement.

Fostered impactful relationships with over 50 exchange students each semester, promoting community engagement and cultural awareness within the university.Provided comprehensive mentorship to exchange students, including academic, professional, and social support to ensure their success and integration into the university community.

Fostered effective communication channels between over 20 HSA-affiliated organizations and HSA's 500+ members, facilitating engagement and creating opportunities for collaboration and community involvement.Developed strong relationships with executive board members of affiliated organizations, supporting their objectives and vision while promoting their events and initiatives to HSA members, fostering a sense of inclusivity and expanding networking opportunities.

Facilitate weekly discussions to equip a group of 20 selected undergraduate students with the necessary professional skills and tools to succeed in the business world.Collaborate with 8 regional non-profits to raise funds and optimize their digital marketing campaigns, encouraging student civic engagement.

Served as the point of contact regarding process improvement for an organization of 200+ workers whileadvocating for a culture of ownership and engagement.Resolved over 100 escalations utilizing data analytics and metric visualization tools, remedying systemic issues and maximizing productivity.

Mentored 6 team members monthly, devising personalized action plans using SMART goals methodology to drive a 150% improvement in key performance indicators (KPIs) and adherence to service level agreements (SLAs).

Managed the leave of absence and accommodations requests of 40+ U.S. Amazon employees each day, applying federal, state, and corporate laws for eligibility and benefits. Consulted senior corporate employees for the duration of their leave, promptly responding to their changing needs and facilitating a smooth return to work on a case-by-case basis.

Delivered outstanding client service by executing financial transactions for 50+ credit and debit account holders daily, in accordance with bank policy and federal regulations. Addressed customer inquiries about a wide range of banking products including certificates of deposit, money market accounts, loans, and interest rates, while also providing efficient assistance with account activity.Strengthened customer relationships by performing all services and advertisement of bank… Show more Delivered outstanding client service by executing financial transactions for 50+ credit and debit account holders daily, in accordance with bank policy and federal regulations. Addressed customer inquiries about a wide range of banking products including certificates of deposit, money market accounts, loans, and interest rates, while also providing efficient assistance with account activity.Strengthened customer relationships by performing all services and advertisement of bank products while achieving 120% of monthly goals through sales activities and account promotions. Show less