Maria Pinto

Maria Pinto Email and Phone Number

Supervisor @ Tim Hortons | Customer Service, Team Management @ Tim Hortons
toronto, ontario, canada
Maria Pinto's Location
Sarnia, Ontario, Canada, Canada
About Maria Pinto

I am a supervisor at Tim Hortons, where I manage the daily operations of the restaurant and ensure quality, efficiency, and customer satisfaction. I have improved the store's sales by 15% and reduced staff turnover by 20% since I joined in July 2023, thanks to my attention to detail, skilled multi-tasking, and interpersonal skills. I also train and coach new team members, handle cash and inventory, and resolve any issues or complaints.In addition, I was a student at Lambton College, where I pursued my Post graduate diploma in International Business Management. I have learned valuable skills in global marketing, trade, finance, and strategy, and I am eager to apply them in a dynamic and diverse environment. I have a strong interest in international relations and cultural diversity, and I enjoy working with people from different backgrounds and perspectives. I have a bachelor's degree in arts, with a focus on history and sociology, from St. Gonsalo Garcia College, where I graduated in 2019. My goal is to combine my passion for international business with my experience in the restaurant industry and pursue a career that challenges and inspires me.

Maria Pinto's Current Company Details
Tim Hortons

Tim Hortons

View
Supervisor @ Tim Hortons | Customer Service, Team Management
toronto, ontario, canada
Website:
timhortons.com
Employees:
6910
Maria Pinto Work Experience Details
  • Tim Hortons
    Supervisor
    Tim Hortons Jul 2023 - Present
    Brights Grove, Ontario, Canada
  • Tim Hortons
    Team Member
    Tim Hortons Jan 2022 - Present
    Brights Grove, Ontario, Canada
    Greeting customers, Taking orders, Preparing the food, cleaning and sanitizing the store.
  • Concentrix
    Operations Representative
    Concentrix Feb 2020 - Mar 2021
    Thane, Maharashtra, India
    • Assisting customers in troubleshooting their internet issues & resolving their queries.• Helping customers understand their invoices, providing credits if they are overcharged or as goodwill.• Checking the internet connection line from the exchange to the premises and helping to troubleshoot the modem and connection box.• Offered better plans to customers.• Pitched devices like Mobiles, iPad & iWatch for customers to buy from the company at better deals.• Provided world-class customer experience with every interaction.• Assisted users in solving problems using available hardware and software tools.• Functioned effectively in rapidly changed, high-pressure environments.• Offered alternative solutions where appropriate with the objective of retaining customers' and clients' business.

Maria Pinto Skills

Portuguese English Team Leadership Haccp Quality Management Business Strategy Spanish Teamwork Team Management Iso Marketing Management Microsoft Office Management Microsoft Excel Continuous Improvement Project Planning Management Consulting Food Industry Negotiation Strategic Planning Planejamento De Projetos Trabalho Em Equipe

Maria Pinto Education Details

Frequently Asked Questions about Maria Pinto

What company does Maria Pinto work for?

Maria Pinto works for Tim Hortons

What is Maria Pinto's role at the current company?

Maria Pinto's current role is Supervisor @ Tim Hortons | Customer Service, Team Management.

What schools did Maria Pinto attend?

Maria Pinto attended Lambton College, St. Gonsalo Garcia College.

What skills is Maria Pinto known for?

Maria Pinto has skills like Portuguese, English, Team Leadership, Haccp, Quality Management, Business Strategy, Spanish, Teamwork, Team Management, Iso, Marketing Management, Microsoft Office.

Who are Maria Pinto's colleagues?

Maria Pinto's colleagues are Brad Radke, Zsamiyah Mayes, Jenna Hagan, Manveer Kaur, Name Nom, Aanchal Aanchal, Tim Horton.

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