Maria Pisco Email & Phone Number

Lisbon, PT

Lisbon, Portugal

• Product Development & Project Management - Developing product ideas following the overall category strategy based on market research, customer needs, available technologies, and analysis of net sales/ profit of.
• Strategic category development and marketing
• Leading the (cross-functional/ multi-cultural) Product Development teams (R&D, Product Supply, Controlling, Production, Global Application Manager)
• Customer and market analysis
• Support the management of assigned products (e.g. cost optimization, simplification, improvements, upgrades etc)
• Fostering partnerships with the country commercial teams to support strong growth in all markets

• Drive specific Global Sales Excellence initiatives (Pricing, Trade Budget Management)
• Supporting the development of new products - Gathering and analyzing the customer feedback in order for the product team to to adapt the product accordingly (Voice of the customer)
• Support the GTM motion for bringing improved products to customers
• Development and deployment of the Customer Group global strategies and action plans
• Sales enablement

Lisboa, Portugal

• Support the digital transformation of sales process and organization - CRM system (C4C) and social selling.
• E-commerce business development (namely through Amazon BISS)
• Support the creation and maintenance of Market intelligence
• Support the update and maintenance of account data using systems such as C4C, BI, Sales Navigator, Google analytics

• Conducted User Research to base the design of an Agentic AI Platform for Market Research & Business Analysis that provides the users swift and informed decision-making for business projects
• Offered actionable recommendations based on the insights, providing strategic guidance for informed decision-making
• Designed and tested high-fidelity wireframes and prototypes
• Developed a comprehensive design style guide

Lisbon, Portugal

• Managed hosts and guests queries
• Presented best available solutions to community marketplace members
• Joined a specialized team that offered support through written communication and phone
• Met and exceed service quality goals, compliance regulations and productivity targets
• Was responsible to follow the direction of management and provided feedback

Barcelona

• Promoted spa services to guests, providing information about various treatments and packages and helping guests choose the right services to meet their needs;
• Maintained accurate records of appointments and payments, utilizing strong organizational and administrative skills to ensure smooth operations at the front desk;
• Reservations and inventory management;
• Check in and out guests;
• Handling complaints;
• Collaborated with the hotel's marketing team to promote spa services.

Barcelona, Catalunha, Espanha

• Assisting the Conference Managers with the preparation and coordination of groups and events held at the hotel;
• Communicating with the Event Planners to discuss event particulars and gather relevant information;
• Generating Event Orders by collecting relevant information about the guests and the event details;
• Ensuring seamless communication between departments by generating and managing reports;
• Ensuring the success of each individual event.

Lisboa

Outgoing Global Volunteer Team Leader

Lisboa E Região, Portugal

Outgoing Global Entrepreneurs

Lisboa

Incoming Global Volunteers

Ux/Ui Design

User Experience | User Research | UX Research | User Interface Design | User Interviews | Rapid Prototyping | Web Design | Mobile.

Postgraduate Degree, Digital Marketing & Analytics

Licentiate Degree, Tourism Business Management

Bts En Tourisme, Tourism And Travel Services Management, Erasmus Montpellier