Maria Pop

Maria Pop Email and Phone Number

WoodcareChemist at Sherwin-Williams @ Sherwin-Williams
cleveland, ohio, united states
Maria Pop's Location
Cleveland, Ohio, United States, United States
Maria Pop's Contact Details

Maria Pop personal email

n/a
About Maria Pop

A talented, dedicated, self-motivated and trusted individual with over 6 years of experience in customer service . I am looking to continue my career with an organization that will utilize my skills as well as ensure mutual growth and success of the company.

Maria Pop's Current Company Details
Sherwin-Williams

Sherwin-Williams

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WoodcareChemist at Sherwin-Williams
cleveland, ohio, united states
Employees:
34801
Maria Pop Work Experience Details
  • Sherwin-Williams
    Quality Analyst
    Sherwin-Williams Jan 2022 - Present
    United States
  • Sherwin-Williams
    Chemist Ii
    Sherwin-Williams Mar 2019 - Jan 2022
    United States
    Working on Interior and Exterior Woodcare NPD and MOB projects.Exterior Lead for the WoodCare Group- facilitating bi-weekly exterior marketing meetings along with any type of request for the exterior side of the business including costumer complaints.Part of the audit process in our lunchingPreviously responsible for the the interior brand: providing technical support for the sales teams customer complaints troubleshooting.Exterior exposure coordinator and data analyzer.Suggesting projects based on data analyze.
  • Sherwin-Williams
    Chemist I
    Sherwin-Williams Mar 2018 - Mar 2019
    United States
    Develop new products based on design profile and marketing request for the market needs.Provide laboratory support for Any Marketing initiatives in order to have deliverable to the costumer as quick as possible.Work in coordination with operations group for a smooth launch and provide technical support by communicating any findings we have due to audit or lab bathes.Being a Wood Expert/ Resource, provide support for any wood related questions from the costumers internal or external.Perform Technical support for our brand, troubleshooting any concerns by communicating the root cause of the problem.Always looking into cost savings projects in development.
  • Sherwin-Williams
    Associate Chemist
    Sherwin-Williams Mar 2018 - Feb 2019
    United States
    Work and collaborate closely on NPD project with vendors in choosing the best option for formulationWork closely with purchasing and Regulatory, on a high sales wood filler, launch in time project, due to a good collaboration and communication.Fist year in technical goal was to develop and train colleagues on one of my strengths about wood- how to recognize wood and its property.Jump on high urgency projects like raw material replacements working closely with the raw material team, huge project we worked on a biocide supply issue.
  • Sherwin-Williams
    Financial Processor
    Sherwin-Williams Mar 2017 - Mar 2018
    United States
    Following standard operating procedures to ensure an accurate processPrepare monthly billing adjustments and obtain required approvalsEnter adjustments into the billing system. Research and resolve routine billing questions and discrepanciesReview invoices for completeness and accuracyFollow up with stores or other division staff/management to resolve identified discrepancies.Prepare manual billings for billing arrangements.Review various billing system reports to identify billing discrepanciesPerforms basic and routine research to resolve differences or unidentified errors
  • Sherwin-Williams
    E-Commerce Customer Service Administrator
    Sherwin-Williams Feb 2016 - Feb 2017
    Cleveland/Akron, Ohio Area
    Process customer orders by sending them to the right store under the right accounts Maintain and update data under account mapping in Sherlink.Support stores on E-Commerce questions.Support clients by guide them on how to use their third party system.Paying the transaction fees to our third party customers.Support EDI team by working with SW stores to improve PO, catalog and EDI related inquiries or issues.Inform credit team about account corrections, and give instructions on how it can be applied properly to EDI accounts. Manage monthly order report and analyze with supervisor on how to solve repeating order errors coming into Sherlink and take further actions to resolve issues.
  • Pga Transport
    Officer Dispatcher /Records And Compliance Manager
    Pga Transport Nov 2011 - Feb 2016
    Dispatched drivers on contracted loads by relaying pickup and delivery information as well as routingEntered truckloads and update the system as required by the customer.Negotiate freight getting them at the best rate possible.Exercised problem solving techniques.Produced monthly invoices and follow up with clients.Prepared for DOT audits. Provided administrative support to the ownerMaintained professional relationship with costumer via phone and mailManaged client expectations and scheduled client appointments by phone.

Maria Pop Skills

Customer Service E Commerce Sales Operations Third Party Logistics Architectural Design Microsoft Excel Microsoft Office Autocad Rfms

Maria Pop Education Details

Frequently Asked Questions about Maria Pop

What company does Maria Pop work for?

Maria Pop works for Sherwin-Williams

What is Maria Pop's role at the current company?

Maria Pop's current role is WoodcareChemist at Sherwin-Williams.

What is Maria Pop's email address?

Maria Pop's email address is ma****@****dcu.org

What schools did Maria Pop attend?

Maria Pop attended Transylvania University.

What skills is Maria Pop known for?

Maria Pop has skills like Customer Service, E Commerce, Sales Operations, Third Party Logistics, Architectural Design, Microsoft Excel, Microsoft Office, Autocad, Rfms.

Who are Maria Pop's colleagues?

Maria Pop's colleagues are Jordan Tippens-Powell, Alejandro Passarelli, Darrell Osborn, Simon Walker, Alston Andrews, Andrea Di Prodi, Andrew Baeder.

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