- Highest level of service with initiative and positive attitude- Ability to use initiative and translate last minute requirements into practical solutions- Flexibility and proficiency in operating aircrafts ensuring guests safety is foremost priority- Exceptional galley management skills, food knowledge, preparation and presentation- Consistently exhibit diplomatic behaviour under stress and frequently changeable environment- Sourcing to perfection and purchasing different aircraft supplies- Team management in a multicultural environment; training and coaching for new crew to VVIPstandards- Impeccable professional image ensuring one is well groomed, flawless demeanour and posture aswell as speaking fittingly- Highly trustworthy, ethical and discreet

- Development, production and delivery of projects from proposal right up to delivery- Delivering events on time, within budget that meet and exceed expectations- Presentations for various events for the customers as well as the management board within thecompany- Setting, communicating and maintaining timelines and priorities on every project- Managing supplier relationships- Managing operational and administrative functions to ensure specific projects are deliveredefficiently- Providing leadership, motivation, direction and support to my team- Travelling to on site inspections and project managing events- Being responsible for all project budgets from start to finish- Ensuring excellent customer service and quality delivery

- Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spread sheets and databases- Ordering and maintaining stationery and office equipment- Sorting and distributing incoming post and organising and sending outgoing post- Organising and storing paperwork, photocopying and printing various documents, sometimes onbehalf of other colleagues- Arranging travel, visas and accommodation as well as events, meetings within the company- Preparation and attendance in meetings, taking notes and providing summary- Meeting and greeting visitors at all levels of seniority- Managing and maintaining budgets, as well as invoicing- Carrying out background research and presenting findings- Producing documents, briefing papers, reports and presentations- Liaising with clients, suppliers and other staff

- Certified high level of competency in aircraft safety and emergency procedures and first aid- Consistently displayed confidence and poise in interactions with multinational team members andcustomers from a diverse range of nationalities and cultural backgrounds- Demonstrated solid leadership skills by motivating crew members and promoting positive teamenvironment through excellent communication- Ensured commitment to being detail orientated, resourceful and timely in-service delivery- Performing out of standards under pressure when successfully prioritize and complete multipletasks whilst at the same time meeting customer demands- Effectively employed time management and excellent hygiene and groomed standards in flight- Premium cabin experience in overall flight services as well as reassuring children and babiesthroughout the flight

- Providing excellent customer care including managing contracts and accounts- Efficient customer problem/questions resolutions- Maintaining liaison with other departments for order completion- Professional training and supervision over junior staff and delegating work as required