 Brand Portfolio- Meat One, Khaas Meat & New Products Range in Pipeline Major Focus: Marketing & Customer Service.Marketing: Administered all promotions & campaigns; from idea creation to execution. Supervised & managed digital strategy including social media platforms across channels.  Liaison with creative agency & other external vendors to execute multiple campaigns. Forecasted marketing budgets & optimized advertising sources to deliver sustainable & profitable growth to the business. Initiated the development of the Mobile Application for Meat One. Restructured the Customer Service team and developed a mechanism for customer complaint. Elevated customer satisfaction index by ensuring swift resolution of customer issues to preserve customer loyalty while complying with company policies. Addressed customer issues by working towards a win-win solution for both sides. Structured a new sales channel for the Qurbani Project & successfully achieved sales target. Coordinated with other sales channels to achieve department sales goals for Qurbani Projects while providing quality customer services.