Partnering with the business leaders and managers across all organizational levels and site locations on annual people plans, job levelling, talent management, performance improvement initiatives, retention management, and succession planning.• Developing and implementing HR initiatives in alignment with the business strategy for the assigned units and the overall Revvity and EMEA HR goals.• Implementing change management initiatives to advance organizational performance• Providing coaching and guidance to managers and employees at all levels.• Closely colaborating with works councils, coordonating and delivering the works agreement negotiation agenda.• Efficiently resolving emplovee relations issues within all legal and compliance guidelines and statutes, as well as Revvity Core Values.• Effectively collaborating with the regional and European HR team, sharing best practice and exchanging new ideas and initiatives.• Supported by the HR Service Team, delivering the foundational HR work.

Leading the talent acquisition activities, monitoring employee satisfaction, feedback management & employer branding.

As a Talent Acquisition Analyst:I specialize in end-to-end recruitment processes, ensuring a seamless and efficient experience for both candidates and stakeholders. Handling the sourcing and screening of potential candidates, I have honed my skills in identifying top talent and matching them with suitable positions within the organization.One of my key strengths lies in my ability to effectively manage stakeholders throughout the recruitment process, ensuring clear communication and a thorough understanding of hiring needs. By establishing strong partnerships with hiring managers and cross-functional teams, I successfully align recruitment strategies with business objectives and contribute to overall client satisfaction.In addition to my recruitment responsibilities, I am also entrusted with monitoring and reporting key metrics such as satisfaction surveys, SLAs, time to offer, and time to hire. Analyzing this data allows me to offer insights and recommendations, contributing to continuous improvement in recruitment operations. I proficiently present reports and status updates to management, showcasing the impact and effectiveness of our talent acquisition efforts.Above all, I am committed to ensuring a positive candidate experience throughout the recruitment journey. By implementing processes and best practices that emphasize clear communication, prompt feedback, and a candidate-centric approach, I strive to maintain the reputation of our organization as an employer of choice.Overall, my role as a Talent Acquisition Analyst encompasses a range of responsibilities, combining my expertise in recruitment strategies, stakeholder management, data analysis, and maintaining excellent candidate experiences.

-Perform quality checks on the performance of the team and closely supervise the status of customer requests-Ensure all tickets were resolved within SLA and notify relevant stakeholders once delays occurred, together with root-cause analysis of the delay.-Perform training sessions for all new joiners -Act as a main point of contact between the team and the client’s spokesperson - Weekly gather all requests from the team members and forward them to relevant departments, making sure all matters have been analyzed and responded in time

- Manage customer contacts regarding a product or a service based on two large kinds of activity: customer service oriented and commercial oriented- According to the needs of the company, being appointed to those kind of activity:a. Customer service orientation: customer relationship management- Analyze the customer's demands and expectations and meet them according to their needs and situation (order, information, complaint,assistance) by mobilizing specific knowledge (e.g. bank, telephony, public services)- Handle the customer's demands and complaints according to a specific procedure- Direct the customer toward appropriate services if necessary- Ensure the follow up of contacts and customer files (data input, contact report)-Realize additional salesb. Commercial orientation: prospection and sales- Understand the technical specificities, the argumentation and product advantages- Consult clients or prospects on suggested products and/or services- Sell products and/or services in the respect of existing regulation - Follow up on contacts and customer files (data input, contact report) through databases Contribute to achieving the company's objectives- Achieve qualitative and quantitative objectives defined by the hierarchy - Master the business knowledge, tools and client procedures- Alert hierarchy in case of dysfunction- Make suggestions and give feedback- Respect quality standardsAdditional activities- Assist the team leader - Coach fellow advisors

Responsibly reacting to the needs of the company concerning the lack of german speaking employees that includes:Offered mainly written assistance (through mail and via live chat service) for german customers, due to the lack of german speaking agents in the company, mainly concentrating on the quality of the service providedActively providing solutions for treating mainly urgent cases of german customers that needed assistanceAssisted the recruiting team by sustaining recruiting interviews for new possible employees with german languageAct as the main point of contact within the company to deal with and provide resolution to all requests from the German market; throughout all departments within the company.

German & English assistanceEffectively manage complaints, website bugs, identify and asses customer needs to achieve satisfactionProvide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionFollow communication procedures, guidelines and policiesEnsure quality service and operational performance within the parameters

Build sustainable relationships of trust through open interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/team sales targets and call handling quotas