Maria Shamkhalova Email and Phone Number

Transfer service for tourists including airport transfers, railway station, port, tours. Information support and assistance for clients, organisation of transfers, booking tours, clients service

Expansion of the hotel database for the hotel booking site Ostrovok.ru. Work with each hotel goes through the following stages: searching, selecting and checking photos for relevance and quality, uploading content and designating services (services) provided by the hotel to the official website of the company. Moderation of the hotel database, identification of duplicate and already registered hotels. Working with the English version of the hotel, translating information about the hotel and services into Russian, checking the data provided by suppliers. Working with maps, determining the location of hotels by address, updating and checking hotel data. Search for information in open sources.

Moderation of excursions, work with internal services for setting tasks

Translation of information from the official website of hotels into Russian, search for up-to-date information, creation of a description and photo gallery for the database of hotels of the TopHotels project.Search for relevant content, its processing and placement on the site, through a specialized program. Remote work experience.

Assisting the client in creating a presentation page on the our website;Registration of the client company in the system;Recording information received from clients in CRM;Filling, maintaining and updating customer data;Advising clients on general service issues;Preparation of the required reporting and other working documentation;Timely processing of client requests received from clients to general mailboxes and by phone, includingtelephone sales (work with documents, invoices), consulting.

Approved the registration of companies in our website, daily communication with clients by phone and e-mail, some consultation and presentation of services and prices of our website, issuing invoices to clients, daily interact with cross-functional teams, work with office programs, CRM, jira.

Recruiting personnel for companies, searching for specific candidates in our own database and alternative open sources, selecting and approve candidates for initial phone interview, visiting a client, reporting