Maria S P Email and Phone Number

Office of Administration; Perform a variety of specialized tasks to provide support to DirectorAnswer phone and direct calls to appropriate personsCreate documents with Microsoft word and excel softwareReceive and distribute mail correspondence to appropriate departments

Processed complaints and correspondence on a daily basisAnswered telephone and provided customers with information concerning the Board’s Authority, regulations, methods and procedures; prepared and copied summary reports and complaints for the Board meeting. Ensured the accuracy of the case information by reviewing, correcting and amending information prior to processing.Maintained case files and dockets books in database and excel spreadsheetsAssisted with statistics of the agency’s annual reportExercised independent judgment in the authorization of case closures, openings, entry or docketing.Organized and maintained all case files and dockets books in database and excel spreadsheets and maintained historical information by docketing data in a manual and computerized docketing system.

Felony Division Unit/Forfeiture UnitUpdated data in the criminal databaseMaintained and organized file systemOriginated the clerical processing necessary for preparation of cases coming up in court callsPrepared and typed several complaints for Article 36 files

Entered payments and verified payments in treasury dept.Provided clerical assistance to various supervisors within the department. Provided 12, 000 keystrokes dailyAnswered corporate switchboard phone at the call centerAssisted in handling and sorting customer’s electric bills Typed, faxed, mailed and sorted correspondenceAnswered media phone during major stormscreated a basic database for customer’s accounts requesting new service