Lead, guide, and mentor a team of software engineers, product managers, and QA in their career progression. Additionally, partner with product owners and senior leadership to clarify product vision and roadmap.- Servant leader to software engineers, engineering product managers, and QA across multiple time zones. As a manager partnered with direct reports to create personal development plans leading to career advancement for many individuals reporting to me within the organization. - Conducted interviews and made hiring recommendations for software engineers, engineering product managers and QA roles based on team needs. - Successfully managed working relationship with contractors, contracting groups, and vendors, integrating individuals and tools to increase team productivity- Single threaded leader in delivery of work relating to end user acquisition and engagement, partnering with product owner to set priority of team backlog, and create feature roadmap. While collaborating with team to deliver a new end user experience by a target date.- Worked with quality assurance group to define and document current state of testing efforts, and start process of introducing automated testing for web and mobile applications. Key Accomplishment: Led a contracting group and C.H. Robinson software engineers, product managers, and product owners in the creation and delivery of a new registration and onboarding process that previously took weeks to complete for carriers wanting to do business with C.H. Robinson to a process that could be completed in a single day allowing for carriers to start working with C.H. Robinson with in hours of showing interest.

- Create and maintain team vision, road map, and release plan to ensure appropriate staffing and budgeting for the Navisphere Carrier team.- Worked with senior leadership to acquire budget for hiring additional team members to appropriately staff for project and product demands. - Work with legal, security, and development teams to purchase and contract third party tools, securing appropriate tools for efficient development. - Worked with teams to create coding and analysis guidelines to produce higher quality requirements and code.Key Accomplishments: Creation of a road map where both IT and business stakeholders agreed to timeline and content of the road map. Proved need for increased budget and added headcount to include 4 additional team members.

- Technical and business analysis for mobile, web and API products resulting in the delivery of a mobile app in Europe increasing C.H. Robinson presence in the European logistics market- Coordination with marketing for mobile app releases to produce press content and update Google Play and App Store content. Maintaining a competitive presence for carrier and driver based mobile applications. - Prioritization of team backlogs in coordination with business stakeholders to verify the highest priority projects are completed and delivered when expected. - Mentoring business analysts new to ITKey Accomplishments: Delivery of iOS and Android mobile apps to European carriers and drivers equipped with SMS integration and localized translations. -

- Encourage continuous team improvement by scheduling and leading scrum ceremonies- Facilitate story refinement sessions to provide team the opportunity to modify and gain understanding of acceptance criteria - while gathering work estimates from the team to determine team velocity- Clearly, effectively and frequently communicate with product owners, and engineering leadership project status so decisions could be made on potential changes to scope and timelines.Key Accomplishment: Improving team process and communication by taking ownership of scrum ceremonies in the absence of a scrum master/agile coach, and standardized process of documenting features and user story acceptance criteria.

- Performed technical and business analysis of web and API products - Worked with business stakeholders to define scope, budget and timeline of projects to ensure a deliverable product could be produced with engineering capacity and stakeholder constraints - Conducted end user interviews to define acceptance criteria and to gain better understanding of user needs, increasing satisfaction of the product developed by my engineering team- Documented stories in the form of BDD and clearly defined acceptance criteria and functional requirements with software engineersKey Accomplishment: Led project to data from a major acquisition into a master data management system. Refined process for managing triage of support incidents for quicker resolution