Maria Sameer Email & Phone Number

Newcastle Upon Tyne, Gb

Newcastle Upon Tyne, England, United Kingdom

Discussing needs with existing Sage customers and generating quality leads to upgrade them to higher accounting softwares for their businesses.Generate leads using outreach and prospecting methods including telephone calls, emails, social andLinkedIn InMail to discover new opportunities.Responsible of qualifying leads and hit monthly, quarterly, and annual KPIs of outbound activities and meetings booked for BDMs.Developed pipeline through calling, social selling, email campaign sequencing and marketing driven inbound opportunities.First point of contact for new business prospects who have arrived inbound via marketing activities.Collaborated within the sales and marketing community to bring new lead generation ideas.Have perfected my communication and persuasion skills; which have resulted in me being one of the top performers of this team with my enhanced lead generating ability.

Newcastle-Upon-Tyne, England, United Kingdom

Discussing needs with existing Sage customers to upgrade to higher accounting softwares for their businesses.Arranging demonstrations of the software for the customers by liaising with external business partners of Sage to go out and show them how the software would work.Writing extensive reports to send to business partners detailing the needs of the customers, accurately documenting and researching their requirements.Have developed an excellent ability to negotiate with customers as well as business partners.

Newcastle-Upon-Tyne, England, United Kingdom

Addressing and resolving customer product complaints empathetically and professionally.Gathering and verifying all required customer information for tracking purposes.Mastery of customer service management systems and databases.Acting professionally and patiently when addressing negative customer feedback.Developed an excellent ability to empathise with particularly difficult customers while dealing with queries and have been recognised as being able to sell products with ease and efficiency.Using knowledge gained from my degree in Psychology to help agents feel motivated in the work environment by listening to their customer conversations and sharing my knowledge on how to improve their skills.

Newcastle-Upon-Tyne, England, United Kingdom

Responsible for conducting psychological assessments with people who have been in road traffic accidents and are suffering from anxiety and depression.Developed an excellent ability to empathise with clients and outstanding communication and interpersonal skills.Analysed data to create and organize graphs, charts, and documents for publications and presentation.Attended meetings, trainings, and conferences as requiredCharted weekly progress notes and quarterly summariesInterviewed clients, reviewed records, and conferred with other professionalsAbided by the laws of confidentiality.Prepared report documenting the mental health assessment.