Maria Samson Email and Phone Number

Executive Assistant | Director of Administration & Operations | Chief of StaffAs a seasoned operations and administrative professional with over 18 years of experience, I bring a wealth of expertise in managing high-level projects, optimizing business processes, and leading cross-functional teams. In my roles as an Executive Assistant, Director of Administration & Operations, and Chief of Staff, I’ve been pivotal in ensuring operational efficiency while directly supporting leadership in strategic decision-making.Provide comprehensive support across all departments—marketing, sales, tech, and client support—ensuring alignment between leadership and team efforts. Acting as a liaison between the executive team, internal departments, and the clients we serve, I ensured seamless communication and successful project execution.Key Highlights:-Supported and collaborated with marketing, sales, tech, and client support teams to streamline processes, improve workflows, and deliver high-quality services.-Spearheaded company-wide process improvements by developing and implementing Standard Operating Procedures (SOPs) that enhanced team productivity and efficiency.-Managed financial tracking systems, overseeing P&L management, payroll audits, chargeback insurance, and company business financial tracking.-Liaised between leadership, all internal teams, and external clients to ensure alignment with organizational goals and customer satisfaction.-Led employee hiring, onboarding, and training initiatives, integrating staff into various platforms such as CRM, Zapier, and workflow automation tools.-Provided executive-level support, managing calendars, preparing reports, making decisions on behalf of leadership, and maintaining confidentiality.I am passionate about driving efficiency, improving processes, and supporting leadership while fostering strong internal and external relationships. If you are seeking an experienced operations leader or executive assistant who can provide strategic and administrative support across teams, let’s connect!#opentowork