Manage clinical curriculum for undergraduate medical educationDesign, develop, implement, and evaluate academic programs and instructional eventsSupervise and train support staff, delegate tasks and responsibilitiesOrganize and coordinate complex projects, establish priorities and timelinesResearched and analyzed strategies to incorporate innovation into the medical curriculumApply strong technical skills to oversee multiple learning management systems (LMS), ensuring student engagement and organizational effectivenessCollaborate with executive leadership to develop initiatives and improve administrative processesPrepare and distribute research data collected from students, faculty, and external resourcesOversee the hiring and onboarding processes, and manage payroll for approximately 300 affiliate facultyDevelop excellent rapport between the FAU College of Medicine and internal and external stakeholdersMaintain expert knowledge of policies and regulations in public healthcare and higher education sectorsKEY ACCOMPLISHMENTS: Evaluated and restructured outdated hiring and payroll processes, saved 75% completion time and reduced errors. Eliminated excessive travel to assist community physicians with hiring and onboarding by utilizing technology to conduct all hires via telecommunications. Mitigated COVID-19 related disruptions to medical education and ensured its continuity by researching, developing, and implementing an online curriculum from the ground up.

Monitored and improved coding procedures for outpatient services in a non-profit hospital through research of Medicare and Medicaid programs and private health insurance coding policiesSupervised staff of 5+ medical coders in a fast-paced, high volume operationUtilized performance management tools, such as data-tracking software, to generate and analyze reports to increase performance and promote accuracyOversaw project management of complex initiativesEvaluated organizational processes to identify inefficienciesTrained medical coders in coding and billing practicesIn collaboration with executive leadership, developed solutions to minimize rejected and underpaid claims and increase revenueKEY ACCOMPLISHMENTS: Oversaw implementing complex initiatives, such as the company-wide system transition to a new Electronic Medical Records program and trained staff on its use. Utilized performance management tools to evaluate the coders’ productivity and assigned them to a specific medical specialty, leading to decreased rejected and underpaid claims and increased revenue.

Coordinated administrative tasks for front office and medical billing in a fast-paced specialist clinicProvided excellent customer service to address the healthcare needs of a diverse patient community Supervised and trained new hires and staff in front office practices and billing proceduresResearched Medicare and Medicaid guidelines to ensure compliance with billing practicesServed as a translator for Russian speaking patientsLiaised between physicians, management, and patientsConnected patients with community resources and assisted in collecting documentation for financial assistanceKEY ACCOMPLISHMENTS: Upon own initiative, researched and self-taught coding procedures to step into an additional role as a billing and coding specialist to meet urgent operational needs. Coded and submitted claims for seven physicians to health insurances, Medicare, and Medicaid.