Reception duties:Answering (providing pre-ops and post-ops assistance) and directing callsBooking appointments for public surgery and cosmetic patientsGreeting patients and maintaining reception spaceAssistant to Office Coordinator: Providing paperwork for surgery bookings at hospitals for major surgeriesManaging and booking minor surgeriesCreating promotional graphics for social media and email blasts

Administrative agent :First level assistance with in office computer and other tech. issues Help desk assistance for the extranets (200+ active users, 3 sites) Training new users (all levels) Assisting in identifying needs, developing and user testing new functionalities to improve the intranet with the programmers Scheduling & documentation relay management between organisations (AIDQ,SAAQ,CIUSSS/CSSS) for court hearings Q&A (references, errors, special cases) between the SAAQ, the AIDQ and the various CIUSSS Part of the Operation committee between the SAAQ and the AIDQ Translation of outgoing reports Team Lead Supervision of the operations team: Compilation of management indicators Interviewing potential employees Training new employees Substitution (vacations) and other Payment processing (checks and online banking) Production of documents for bank deposits Managing entering calls (70+ calls a day) Other reception duties Greeting guests at launch events Assisting during conferences/seminars

Assistant to Marketing Director and buyers team: Meeting stylists and managing samples for magazine shoots Replying to ”Ardène answers you’’ website sectionFilling and shipping online store orders Managing showroom samplesCommunicating with Chinese manufacturers Receptionist: Managing incoming calls for Head Office and warehouse(13 lines) Mailroom/photocopy duties, shipping assistance (FedEx, Campar, DHL, local courriers)Greeting visitors Stocking office supply room