Oversight of all HR functions, including Benefits, Compensation, Compliance, HRIS and RecruitmentPartner with EBNHC’s SVP-CHRO in optimizing the approach to HR delivery and servicesEncourage innovation, creativity and learning to achieve desired outcomes that are aligned with the EBNHC’s mission and core valuesParticipate in contract negotiations working closely with Senior Management and Legal to assure initial and on-going compliance with all regulationsCollaborate with Employee Health to ensure pre-employment clearance and annual complianceManage employee relations and encourage favorable problem resolutionCoordinate employee recognition programs, including annual service awardsReview Human Resources Policies on an ongoing basis and recommend updates as necessaryOversight of all regulatory reporting and compliance. Lead participant in regulatory surveys such as Joint Commission, CMS, HRSAApply best diversity and inclusion practices to promote inclusive hiring and promotionsParticipate in committees such as Emergency Operations Inspire direct reports to innovate and empower their teams

Administer employee benefits programs such as retirement plans; medical, dental, vision plans; life insurance plans; temporary disability programs; and voluntary plansEvaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys, and other sources of information. Plan, develop and/or participate in area and industry surveys. Analyze results of surveys and develop specific recommendations for review by leadershipDesign, evaluate and modify benefits policies to keep programs current, competitive and in compliance with legal requirementsManage and collaborate with Health & Welfare brokers, Retirement Plan Financial Advisors, insurance carriers, and third-party administrators including annual audits, renewals, and RFPs. Evaluate different providers offering range of services, coverages and plan options to pick optimal choiceMaintain current knowledge of legal regulations, industry trends and best practices; make recommendations to improve current programs and processes and to ensure company legal compliance with Federal and State lawSupport the Human Resources team in meeting department priority initiatives and goalsMaintain respectful and productive working relationships within and across all work groups, ensuring effective collaboration and cooperationCreate a work environment that is consistent with the company's Mission, Vision & Core ValuesManage, update and configure and HRIS platform within Workday HCM/Benefits/Recruitment, to meet business needs and ensure cost-effectivenessManages data integrity, data validation, data collection, and ensure carrier file feeds are working properlyOversee all integrations of data from HRIS system to outside vendorsFunctional Expert and Power User to the company in all HRIS applications; provide direction, knowledge, and training on HRIS systems to managers and end usersDevelop, produce and maintain Workday workflow documents for employee and manager self-service

Team Lead in Workday implementation Created Workday user manual for HR staff; Managers and Employee self-serveLead trainer for EBNHC managers and staff on Workday navigationHRIS management in support of Human Resources and Medical Staff Office Managed all regulatory and compensation reporting such as: EEO, FTCA, CMS, Verisys, UDS, PACE, DUADeveloped, generate and present all internal reports for various EBNHC committees, including monthly HR statistics and annual BOD reports, on Excel and PowerPoint Supervised and support the benefits team on all aspects of benefitsManaged internal and external audits, including annual 401(k) auditsServed as primary contact to external benefits brokers and plans Responsible for oversight and full implementation of the annual Open Enrollment Managed annual 5500’s filing

Managed day-to-day clinical operations for the Vision Center and Optical DepartmentsSet, enforced and optimized internal policies to maintain responsiveness to demandsCollaborated with process owners to refine procedures, devise best practices and correct audit findingsInvestigated, identified and prepared proposals to solve operational problemsPrimary resource to staff on all components of IT related problems/inquiriesRecruited, hired, oriented, coached and evaluated staffManaged employee relations and patient issues and/or complaints

Conducted benefit and payroll orientations for new hiresProcessed all enrollment forms for health, dental, life, AD&D, LTD, STD, 401K and FSA benefits Checked and processed employees' benefits enrollment for accuracy and inputted all data into PeopleSoft, including: health, dental, life, AD&D, LTD, STD, 401K and FSA benefitsManaged FMLA and Workers Compensation leavesMonitored and audited costs, claims and participation in benefit plansManaged COBRA administration for continuation of coverageResolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactionsConducted Cultural Competency training for EBNHC staffRecruited potential candidates for posted vacanciesConducted exit interviews with departing staff

Performed internal system acceptance to deliver well-tested enhancements and meet business requirementsProcessed monthly staff demographic reports and PowerPoint presentation for senior managementOnboarded new hire data, changes, enrollments and terminations within PeopleSoftProcessed weekly vacancy reports for Human Resources and Finance DepartmentsResponsible for all queries including Affirmative Action and Department of Revenue ReportsContinuous auditing on staff demographics ranging from residential to employment statusTrained all HR staff on PeopleSoft functions, including MS Office Suite and OutlookAssisted in benefit orientations for all new hiresManaged unemployment claimsManaged all Worker's Compensation incidents and reportingProcessed written and verbal employment verifications for EBNHC staffManaged CORI checks on potential employeesProcessed DET Unemployment Claims and billing

Primary administrative support to Vice President of Human ResourcesTook dictation and transcribed minutes for senior management; board of directors and union negotiation meetingsManaged highly confidential documents and correspondence.Generated internal and external letters/memorandumHandled scheduling for VP's calendar and prepared meeting agenda and materialsAnswered high volume of phone calls and email inquiriesProvided support to recruitment and benefits teamPromoted team productivity by keeping supplies organized and well-stocked