Interacting with customers to determine what they are searching for, providing advice and knowledge of the best products, processing purchases, and helping with exchanges or returns.Communicating with customers to determine their specific needs, budgets, and interests to find the appropriate items that best suit their needs.Manages telephone calls professionally and efficiently, displaying excellent communication skills. Uses proper tone and grammar with callers. Guarantees satisfaction and provides value-added service to customers.

Ensures that all cash handling procedures are done in accordance with policy and procedure.Complete transactions accurately and efficiently while engaging customers.Contributes to a customer-centric work environment by fully supporting the corporate vision, mission and values, and core competencies.

Supervises and assists in the accurate and efficient processing of customers’ requests and transactions.Serves as a leader on duty to ensure a positive and compelling customer experience by implementing coaching and feedback so that the company may continue to provide excellent service to all customers.Maintains organization of the registers and service desk areas.